"First time visit"
I was interested in seeing a Kia Sportage. My initial contact was with James Green. I had a lot of questions. James is highly knowledgeable responding in a friendly manner. After the sale was completed any further questions were addressed. He introduced me to Anton who went above and beyond. Anton even took me to BCAA to get my insurance changed as I am not familiar with Richmond.
I highly recommend both for their friendly service and great effort.
"Very friendly and great service. I showed up as a walk up..."
Very friendly and great service. I showed up as a walk up and was treated great. They even quickly detailed the car as financing was being approved!
Management was also kind enough to throw in some great extras like car washes and airport shuttle service!
Employees Worked With
Other Employees :
Cody (lot attendant) did an excellent job cleaning the car on short notice while the dealership was busy.
"Professional, customer-centric team."
- Margaret Lung
The way this team approaches car sales is a breath of fresh air! No pushy sales pitch, no smoke & mirrors in the pricing of the deal. I greatly appreciate James and Brian's approach to sales, the time they took to understand my requirements and to outline the best options with my interests in mind. I was really impressed with their professionalism and commitment to the customer - would not hesitate to recommend Kia Richmond to family and friends.