Kia Richmond

Just bought a 2022 Forte GT Limited today right on the spot with excellent service provided by Jack and amazing support from Eddie to get my finance approved. I would definitely highly recommend my friend spot with excellent service provided by Jack and amazing support from Eddie to get my finance approved. I would definitely highly recommend my friends to purchase from this dealership if you are a KIA lover, not to mention purchasing my second car in the near future! Great team! More

Very good service. I’m really thankful for Kundan Yendamuri, my product advisor, who is really kind, knowledgeable, and helpful in helping me buying my KIS Sorento 2022. The rest of the staff are al Yendamuri, my product advisor, who is really kind, knowledgeable, and helpful in helping me buying my KIS Sorento 2022. The rest of the staff are also very efficient and helpful, highly recommended dealership! =) More

Eddie works so hard to give the best deal what his clients needs.I am so thankful for helping us and making it possible.Keep it up.Your excellent man! clients needs.I am so thankful for helping us and making it possible.Keep it up.Your excellent man! More

Kundan is so nice man and respectful.He is very hardworking and dedicated to his job.He make everything to make us happy and make it possible in our needs.Thanks for helping us and giving us the ho hardworking and dedicated to his job.He make everything to make us happy and make it possible in our needs.Thanks for helping us and giving us the hope to trust and make it happen.Keep it up! helping people with a good heart.You are amazing and incredible!! More

Liam was fantastic to work with. He answered all of our questions, didn't pressure us at all and helped make buying our Seltos so easy! questions, didn't pressure us at all and helped make buying our Seltos so easy! More

I bought a 2015 Kia Soul from Kia Richmond. The agreement was that they would carry out misc. body repairs, oil change, service etc. Also included was a rear camera. I paid the deposit and the body repairs t was that they would carry out misc. body repairs, oil change, service etc. Also included was a rear camera. I paid the deposit and the body repairs took two weeks to complete. My thinking was that the rear camera would also be installed. Not so, I went into Kia only to find that the camera was not installed. The salesman however insisted it would be done within a week. Two weeks later I contacted Kia only to find that there was no record of me or my conversation re the camera. Kia messed me around for a further two weeks and eventually I had to find a company for them to contact in order to get the camera installed. I was shocked none of their technicians had the knowledge or ability to do this work. According to the service advisor they could not do it. So I had to take my vehicle into the dealership and wait nearly 3.5 hours in order for them to take it to the other company. Today I received a call from their service department informing me that it was time to take my vehicle in for a service. oil change etc. Apparently none of the work that I was promised when I purchased the vehicle was fulfilled. I wouldn't do business with this company ever again. I will have it serviced elsewhere, sadly at my additional cost and not Kia's. I have found the integrity of some of Kia's employees are questionable and concluded that the left hand doesn't know what the right hand is doing. Management is abysmal as is the service dept. People expect honesty and instead get shafted. More

I got my first Kia at Kia Richmond today. This is my eighth car since 1995. All I can say is, Liam is simply the best salesperson I’ve ever met - efficient, knowledgeable, nice, helpful, straight to the eighth car since 1995. All I can say is, Liam is simply the best salesperson I’ve ever met - efficient, knowledgeable, nice, helpful, straight to the point, no bullsxxx. Thank you Liam. More

We purchase our second Kia car last Saturday (May 22,2021)which is Kia Sedona LX. We really appreciate Cody for your good service,cool person,friendly and very kind person. I strongly recommend Kia 22,2021)which is Kia Sedona LX. We really appreciate Cody for your good service,cool person,friendly and very kind person. I strongly recommend Kia Richmond. They are all nice and friendly person specially Cody. We really satisfied and appreciate his service to us.He assist us sincerely from the start until we bring the car home. Keep up the food work Cody. God bless. More

Very nice place. The give all the time and attention to buy my used car. Thank you FJ! Wish you, all the best for the team. buy my used car. Thank you FJ! Wish you, all the best for the team. More

Terrible customer service. I would not recommend this dealership. Make sure you check your contract, as they will forge signatures on contracts that are sent into bank for finance. I bought a 2014 Fort dealership. Make sure you check your contract, as they will forge signatures on contracts that are sent into bank for finance. I bought a 2014 Forte and when the term was up for me to buyout the vehicle, the contract that the bank had was different than my original contract. More