Kia On Hunt Club
Ottawa, ON
Filter Reviews by Keyword
By Type
583 Reviews of Kia On Hunt Club
Good experience and happy with Sorento Overall, we had a good experience at Dilawri and are very happy with our new Sorento. However, we didn't like being constantly reminded of the importa Overall, we had a good experience at Dilawri and are very happy with our new Sorento. However, we didn't like being constantly reminded of the importance of the employee bonus/meeting quotas from our sale. The day and time we were asked to come in and pick up the car was not convenient for us as it was our son's birthday party. When I told this to the representative, he reminded me again that he needed to make the sale by month end to get his bonus. We felt that he was putting his own needs ahead of ours. Also, I don't feel it is appropriate that the sales representatives ask customers to give them a 100% review rating. This should never be asked from a customer, even if the experience does warrant a perfect review. I would say this is a mark against the company, not the representatives since we were told the exact same thing by two different sales reps at two different Kia dealerships. More
Eli was great! It was my first time in this dealership. My father and I walked in the door and were greeted by Eli. We came to a good negotiation in a reasonable abo It was my first time in this dealership. My father and I walked in the door and were greeted by Eli. We came to a good negotiation in a reasonable about of time (less than 1 hour including the test drive) on my purchase of a 2015 KIA RIO. The only thing I wished was different was our dealing with Imad (finance manager, I think). We probably spent about another hour in Imad’s office where he pushed very hard for me to buy gap insurance and extended warranty, all of which I decline. Although, I think it is typical/standard practice for a car dealer to try to sell you extras. Overall, I was very pleased with this non-stressful experience. Chris More
BRUTAL !!!!!!!!!! CAUTION!!!!!!!!!!!!!!!!!!BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BRUTAL SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I was forced to purchase services i didn CAUTION!!!!!!!!!!!!!!!!!!BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BRUTAL SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I was forced to purchase services i didn't want or need. I was told oil changes were included as a perk at no charge for purchasing with Dilawri only to find that the charge was hidden in the cost. I was talked down to and made to feel like my sale didn't matter when speaking to Hassan about the issues after the sale. I was told if i tried to change anything in the deal that my interest rate would be changed to a higher amount and the dealer would remove my winter tires or charge me for them as they were part of the deal. I was forced to get a useless rust package and an extended warranty i did not want. I think i was robbed. Other dealers give winter tires or car starters or oil changes as part of the deal . I would not recommend this dealer at all unless you want to be mislead and be charged thousands of dollars more than you need to pay. BRUTAL BRUTAL BRUTAL..... More
Happy, & In Love with my new Sorentto. Great Service! Extremely pleased with the level of customer service provided. Juan was very helpful from start to end. I would most definitely recommend KIA on hunt Extremely pleased with the level of customer service provided. Juan was very helpful from start to end. I would most definitely recommend KIA on hunt club to any of my friends or family members. Thanks again guys! I'll be back :) More
Great Car Buying Experience I was quite please with the purchase of my new Kia Optima from Eli. I had been somewhat reluctant to deal with a Dilawri dealership based on a dealing I was quite please with the purchase of my new Kia Optima from Eli. I had been somewhat reluctant to deal with a Dilawri dealership based on a dealing years ago with a previous car, but Eli's great service erases that previous experience. More
Quick and painless Very nice building, indoor showroom makes hunting a more comfortable experience. Lots of choice. Eli was great. Bobby was great. Everything explained Very nice building, indoor showroom makes hunting a more comfortable experience. Lots of choice. Eli was great. Bobby was great. Everything explained very well. Recommended. More
Full marks for Eli Had never noticed this dealership before, but we were looking for a lightly used SUV and AutoTrader led us there. Eli replied promptly to our initial Had never noticed this dealership before, but we were looking for a lightly used SUV and AutoTrader led us there. Eli replied promptly to our initial inquiry, accompanied us on a test drive, and worked with us to secure a price we could swallow. Even after delivery, he arranged for Service to take care of a small problem we found. He kept in contact via text throughout, but was never pushy. Ask for Eli, and your car buying experience will be as pleasant as it gets! More
Eli Farah gets an A+ My experience at Kia on Hunt Club would have been good-average but Eli stepped up and made sure that I had a great experience. The car itself is also My experience at Kia on Hunt Club would have been good-average but Eli stepped up and made sure that I had a great experience. The car itself is also in fantastic shape and was sold at a more than fair price. Eli is an asset to your company and I would recommend somebody go see him directly for their needs. Thanks! More
Friendly, No haggle, service oriented experience. A+++++++++ I don't normally write these type of things, but wanted to share in my exceptional experience at Kia on Hunt Club. Though I did not immediately buy th I don't normally write these type of things, but wanted to share in my exceptional experience at Kia on Hunt Club. Though I did not immediately buy there, the sales associate (Tony) took the time to patiently walk me through my decision process as I eliminated certain choices based on individual parameters. In the days and weeks following, Tony took the time to follow up with me when new inventory had arrived in their showroom that met my specific criteria. Each time we spoke, he took the time and effort to understand my preferences and tailor his recommendations towards my needs. With a huge used lot and showroom, and no hassle approach to customer service, I would highly recommend Kia on Hunt Club as a good destination to begin pursuit of a new vehicle. More
First in Canada, yes! I was looking to buy the new Kia Soul EV. This dealership was the only one in the area that was carrying it. Tony prooved helpful in getting us throug I was looking to buy the new Kia Soul EV. This dealership was the only one in the area that was carrying it. Tony prooved helpful in getting us through the buying process. Because of him we got to be the first costumers to buy a Soul EV in Canada. Can't argue with that! More