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Kia 417

Ottawa, ON

4.7
393 Reviews
Call Dealership (613) 746-1170
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1599 Star Top Road

Ottawa, ON

K1B 5P5

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393 Reviews of Kia 417

May 03, 2025

I been doing my both vehicles at Kia 417 for last 6 months and I found this Service department is fantastic! Jules and Steven are amazing with costumers! Very professional, honest and caring! I gave More

by Sam Orleans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault, Stephen Walsh
Report | Print
May 05, 2025 -

Kia 417 responded

Thank you for the great review, Sam! We're glad to hear that you had a great experience with our service team. Looking forward to seeing you again!

May 01, 2025

The service was great and the staff were friendly. I didn’t have any issues. More

by Dana M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
Report | Print
May 01, 2025 -

Kia 417 responded

Thank you for the great review, Dana! We're glad to hear that you had a great experience with our service team. We always aim to make the service experience smooth and transparent. Looking forward to seeing you again!

May 01, 2025

It was a pleasure dealing with everyone at the dealership, Joel and Luke made the experience that much more enjoyable. More

by lee.gagne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke, very friendly and professional--Go Sens we will continue to use Kia 417, Joel Thibault
Report | Print
May 05, 2025 -

Kia 417 responded

Thank you for the great review, Lee! We're glad to hear that you had a great experience with our service team. We always aim to make the service experience smooth and transparent. Looking forward to seeing you again!

May 01, 2025

I was struggling with my total loss claim, but Manny and the team were incredibly helpful. He reached out to both the insurance company and the bank on my behalf, guiding me through the entire process. Ever More

by Ahmed
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Rogers, Manny Sihag
Report | Print
May 01, 2025 -

Kia 417 responded

Thank you for your review, Ahmed! We value the time you’ve taken to share your purchase experience with us. Thank you for your business & we hope you’ll enjoy your new ride!

May 01, 2025

I was struggling with my total loss claim, but Manny and the team were incredibly helpful. He reached out to both the insurance company and the bank on my behalf, guiding me through the entire process. Ever More

by Ahmed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Rogers, Manny Sihag
Report | Print
May 01, 2025 -

Kia 417 responded

Thank you for your review, Ahmed! We value the time you’ve taken to share your purchase experience with us. Thank you for your business & we hope you’ll enjoy your new ride!

April 30, 2025

The dealership is very presentable, clean, modern and sales staff are polite and well mannered More

by Angelina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Atkinson, Pramod Persad
Report | Print
Apr 30, 2025 -

Kia 417 responded

Thank you for your review, Angelina! We value the time you’ve taken to share your purchase experience with us. Thank you for your business & we hope you’ll enjoy your new ride!

April 30, 2025

Really pleasant to deal with. No pressure tactics employed on after sale products. Very comfortable. More

by Dave
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lucas Atkinson, Jai Malhotra
Report | Print
May 01, 2025 -

Kia 417 responded

Thank you for your review, Dave! We value the time you’ve taken to share your purchase experience with us. Thank you for your business & we hope you’ll enjoy your new ride!

April 25, 2025

Purchased used vehicle, poorly detailed. Offered free detailing, even worst. Insulting, complete waste of my time! So bad it’s almost comical More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
Report | Print
Apr 25, 2025 -

Kia 417 responded

Thank you for your feedback. On the day of delivery, we acknowledged your concerns and took several steps to address them—including a re-clean of the vehicle, a complimentary seasonal clean-up, and a free oil change. The vehicle had minor salt stains, which we were prepared to correct promptly. Despite these efforts, we unfortunately weren’t able to reach a mutual resolution. As a goodwill gesture, we cancelled the purchase at no cost to you, even though the vehicle had already been fully safetied and prepared for delivery. We’re confident in how the situation was handled and remain committed to providing a professional experience for all of our customers. We’ve also shared your feedback with our service team as part of our ongoing efforts to improve and ensure a consistently professional experience for every customer.

April 23, 2025

The service was great. Everything was explained very well before any work was completed. Suggestions were also given to help me make any decisions. More

by Valerie estey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Thibault
Report | Print
Apr 25, 2025 -

Kia 417 responded

Thank you for the great review, Valerie! We're glad to hear our team took the time to explain everything clearly and offer helpful suggestions. We always aim to make the service experience smooth and transparent. Looking forward to seeing you again!

April 22, 2025

Had an emergency issue with my tire and needed service before going out of town. Despite it being a really busy service season, they were able squeeze me in and change out my tires! So grateful for all th More

by torischerle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure the names of the other employees that had helped me, Gabriel Millington
Report | Print
Apr 25, 2025 -

Kia 417 responded

Thank you so much for the kind words! We're glad we could help out and get you back on the road in time for your trip. We'll be sure to pass your appreciation along to the service team—they're always happy to help, even during the busy season. Safe travels, and we look forward to seeing you again!

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