Back

Kia 417

Ottawa, ON

4.9
262 Reviews

1599 Star Top Road

Ottawa, ON

K1B 5P5

Directions

By Type

262 Reviews of Kia 417

June 24, 2022

Great warm, friendly, accommodating, from the great Saleperson Rahul to after sale Alex, congratulations team KIA. Would buy another vehicle from Rahul. More

by Marcel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bélanger-Rouillard, Rahul Raval
June 23, 2022

We were very pleased with Kia 417 on the purchase of our new Seltos. Francis and Alex were very helpful and professional. We would definitely recommend this dealership. . More

by Coop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sihag, Alex Bélanger-Rouillard, Francis Bisimwa
June 23, 2022

Matt was thorough in explaining my service options and car was ready ahead of time. Booked next appointment for the fall. Stress-free and great service! More

by metempleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathieu Lachapelle, Blair Cathcart-McKinnon
June 19, 2022

KIA dealers don't always have the best reputation but Kia 417 has always been very professional, friendly, accommodating, easy to deal with, and easy to contact. I always have full confidence that they will More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember the name, sorry.
June 17, 2022

Service Department is excellent. Friendly and courteous. Service Technicians are knowledgeable and efficient. Have always had great dealings with this dealership. More

by mmcintosh
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mathieu Lachapelle, Blair Cathcart-McKinnon, Shaun Sutton
June 10, 2022

Service department was excellent. I arrived at 1030 for an 11am appointment and was serviced and gone by 1130. More

by ajohnwatson
Recommend Dealer
Yes
Employees Worked With
Vimal Kurian
June 09, 2022

Good service , Always have my car serviced here , always in a timely matter , vary satisfied. More

by plarche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Cathcart-McKinnon
June 03, 2022

siempre son muy amables, la verdad tenemos una muy buena relación. El servicio es excelente , muy atentos la verdad. More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Pal Singh
June 02, 2022

They did an Excellent job done for the cleaning of my car. We are very satisfied. More

by sandra.charest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Pal Singh
May 14, 2022

Made appointment with sales person for me and my wife to road test a difficult to find new vehicle and the sales person called the day of the road test and informed us he sold the car to another buyer. Not More

by bhlatimer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rahul Raval
May 15, 2022 -

Kia 417 responded

Thank you for taking the time to share your feedback and we’re sorry to hear about your experience. Upon further review of this complaint, it was verified that our consultant did communicate with you prior to your departure on your first visit, that all units available for sale are on a first come first serve basis. As we operate under a no-pressure process, we may only advise of the limited inventory and policy as we want to ensure our clients make an informed decision at their own discretion. He notified under due diligence well in advance of your appointment time regarding the unit being sold to another client who made a decision immediately upon their first visit. Due to the shortages, we can agree these units are quite hard to find and understand your frustration! However, we will surely notify you if we receive a similar unit in the very near future.

May 15, 2022 -

bhlatimer responded

Thanks for your reply. Because I had an appointment, I should have been first in line. The other client second. Blah,blah,blah. Thanks for my future business.

...
15
...