Kia 417

I would recommend this dealership very much. He was very polite cordial had a nice personality. I did not have to wait long for the oil change. He explained what he did to the car. Very sat He was very polite cordial had a nice personality. I did not have to wait long for the oil change. He explained what he did to the car. Very satisfied altogether. Martial Charron More

Experience felt very pushy. Finance manager kept pushing extended warranty after me declining multiple times and wasn’t properly explaining coverage or how to use it. I should h Finance manager kept pushing extended warranty after me declining multiple times and wasn’t properly explaining coverage or how to use it. I should have done more research as I bought a slightly used vehicle for only $400 less than a brand new one of the exact model which would have given me a lower interest rate. Vehicle also came with scratches that were not addressed. Lastly, we agreed upon an interest rate of 6.95% (crazy) and when I went to pick up the car the interest rate was now 6.99%. Will not be going back to this dealership for future purchases, felt very used as I was in a rush to get a new car after an accident. More

Dealt with pleasant professional person in parts department. Listened and answered my questions and concerns. department. Listened and answered my questions and concerns. More

Kia 417, whether sales or service is tier one. I fully recommend them to anyone looking to purchase a car or need theirs serviced. You won’t be disappointed. I fully recommend them to anyone looking to purchase a car or need theirs serviced. You won’t be disappointed. More

Good service and communications. Alex was a great salesperson and Marc was good in finances. I would recommend this dealership to anyone. Alex was a great salesperson and Marc was good in finances. I would recommend this dealership to anyone. More

Professional, friendly, knowledgeable, no pressure new vehicle purchase experience Excellent communication throughout the process, from initial inquiry to vehicle pickup.. vehicle purchase experience Excellent communication throughout the process, from initial inquiry to vehicle pickup.. More

All the staff I had interactions with were friendly, not pushy, knowledgeable and made my experience buying a car a great experience. I would recommend this dealership to anyone interested in buying a KIA. pushy, knowledgeable and made my experience buying a car a great experience. I would recommend this dealership to anyone interested in buying a KIA. More

Very helpful, friendly sales, financial, and service staff. This is now my dealership! I had one small issue with my used car purchase that was resolved quickly. staff. This is now my dealership! I had one small issue with my used car purchase that was resolved quickly. More

The staff is very friendly and helpful. My issues were dealt with promptly and the coffee was excellent! My issues were dealt with promptly and the coffee was excellent! More

This might be kinda long but I need to tell my tale! After driving to Quebec on 2 occasions to look at used cars, my husband and I decided to pop by Kia 417 at 4:30pm on a Saturday after the second trip After driving to Quebec on 2 occasions to look at used cars, my husband and I decided to pop by Kia 417 at 4:30pm on a Saturday after the second trip after seeing a car on Autotrader. We called from our car and asked if that specific car was still on the lot, which it was so we told the salesperson we’d be there in 20 minutes. His name was Zach Carosielli who greeted us when we walked in. We went for a test drive and decided to buy the car so we got all of the details and started the process to go back on Friday. There was a second set of tires that the original owner left at their residence and Zach was going to get them before we picked it up. Zach drove to their place in manotick that Thursday we had the major snowfall to pick them up!!! Unfortunately, the day after we got the car we had a problem with the battery. When we called Zach, he simply said to bring the car back and they’ll replace it immediately! My husband boosted the car and I drove it to the dealership where they were waiting for us. This vehicle had a push button start and I realized that I forgot the actual key at our house in Kanata!!! Since the car had been turned off and we obviously needed the key, Zach then had to drive me all the way back to pick it up and then back to the dealership to install the battery!!! So needless to say, I’m totally impressed with Zach and the dealership! More