Kentwood Ford

Service I went in with out an apointment and they got me in with no problem it was just to get a key cut but when its a Saturday lokr the idea of not needing I went in with out an apointment and they got me in with no problem it was just to get a key cut but when its a Saturday lokr the idea of not needing a apointment will go back More

Great service! Fast service ! Was nice they gave a loaner for the day . Jennifer was very friendly and helpful ! She also drove my car up to the loaner for me Recomm Fast service ! Was nice they gave a loaner for the day . Jennifer was very friendly and helpful ! She also drove my car up to the loaner for me Recommend service here to anyone. More

Quality service Professional,knowledgeable and extremely friendly service.Fixed right first time. Did repair in timely fashion and did not overcharge. I will always t Professional,knowledgeable and extremely friendly service.Fixed right first time. Did repair in timely fashion and did not overcharge. I will always take my vehicle to Kentwood Ford for service. More

Vehicle repair The service representative that looked after our vehicle was friendly, informative and professional. The loaner vehicle personnel was friendly and or The service representative that looked after our vehicle was friendly, informative and professional. The loaner vehicle personnel was friendly and organized to get us on our way. More

Good news Thanks for the help. See you next time. Please tell Ford to fix their electronics. So far repairs have cost me over $10000. Display. Backup camera. Wi Thanks for the help. See you next time. Please tell Ford to fix their electronics. So far repairs have cost me over $10000. Display. Backup camera. Windows only go up so far on bumpy roads. I have ordered a new truck More

customer service Jennifer not only delivered the best customer service that every clients needs but also a hard working staff.two thumbs up!keep up the good work. Jennifer not only delivered the best customer service that every clients needs but also a hard working staff.two thumbs up!keep up the good work. More

Customer service Without a doubt the best customer service that I've ever received from a car dealership. I was treated with respect and I was shown everything that wa Without a doubt the best customer service that I've ever received from a car dealership. I was treated with respect and I was shown everything that was going to be done to my vehicle. More

Happy camper I’ve been for service to a few different dealerships and it was amazing to be so welcomed. Jennifer’s wonderful personality and willingness to help ma I’ve been for service to a few different dealerships and it was amazing to be so welcomed. Jennifer’s wonderful personality and willingness to help made it that much better. I will continue to come to Kentwood for service because of the wonderful expirence I had. More

Vehicle maintenance Staff are always very pleasant and efficient. Jennifer was awesome during the last visit. The technician was quick and on time with the maintenance on Staff are always very pleasant and efficient. Jennifer was awesome during the last visit. The technician was quick and on time with the maintenance on my vehicle. More

Great service I brought my 2016 Ford Edge into the service bat because I was unable to sync my phone to my car. I did not have an appointment and was helped right a I brought my 2016 Ford Edge into the service bat because I was unable to sync my phone to my car. I did not have an appointment and was helped right away - within minutes I was shown how to pair my phone and was told if i was ever stuck and needed assistance to just pop by and someone would help me out. Great service More