Kentwood Ford

Quick effective service Darren was excellent. The best part by far was when he tried to upsell me something and I said no, he did not further push the product/service. I find Darren was excellent. The best part by far was when he tried to upsell me something and I said no, he did not further push the product/service. I find it really annoying when dealerships try to do this. Dealerships (including Go Auto) could learn a thing or two from Darren. Thank you More

I am amazed and humbled. I've been to Kentwood Ford a few times for past couple of month. And every time I go in to service I am totally blown away by how quickly they treat I've been to Kentwood Ford a few times for past couple of month. And every time I go in to service I am totally blown away by how quickly they treat me with so much dignity and respect. So Thank You All. More

Great service! Beyond expectation Went there for an oil change today and had a great experience. Darren was extremely friendly and provided excellent customer service. I will definitel Went there for an oil change today and had a great experience. Darren was extremely friendly and provided excellent customer service. I will definitely be coming back for my future car services! More

Best dealership experience I've ever had! I've gone through the new car process 4 times now, and Jeff and Kentwood Ford were the best team I have ever worked with. Great vehicle, great price, I've gone through the new car process 4 times now, and Jeff and Kentwood Ford were the best team I have ever worked with. Great vehicle, great price, and amazing service! More

Always awesome Kentwood ford has always treated me like a king. Right from sales to service and everything in between. I have never had a situation they couldn't fix Kentwood ford has always treated me like a king. Right from sales to service and everything in between. I have never had a situation they couldn't fix. More

Impeccable customer service! From the time I arrived to the time I drove off the lot, everyone was amazing! The service reps went above and beyond, and the shuttle driver is frien From the time I arrived to the time I drove off the lot, everyone was amazing! The service reps went above and beyond, and the shuttle driver is friendly and professional. He somehow managed to get me to work on time even in a blizzard! The service department really knows their stuff! More

Warranty repair They were friendly professional and very helpful with me with the repair and what was fixed the repairs were done in a timely manner and their shuttle They were friendly professional and very helpful with me with the repair and what was fixed the repairs were done in a timely manner and their shuttle service was a nice convenience More

always great I come to the doors and they help me right away I am always treated really well love that they have time for me even for stupid questions like reset my oil reminder light..just a great group of peop I am always treated really well love that they have time for me even for stupid questions like reset my oil reminder light..just a great group of people More

Great experience during maintenance! Service was excellent, on time. I was treated very well and offered coffee and a vehicle to use while I waited. Management went out of their way to s Service was excellent, on time. I was treated very well and offered coffee and a vehicle to use while I waited. Management went out of their way to speak to me to ensure my experience is good and my vehicles are running well. More

Excellent service and professionalism from Jennifer Jennifer was very friendly, courteous and overall very pleasant to meet with, especially when I was worried about my door not closing properly. Jennif Jennifer was very friendly, courteous and overall very pleasant to meet with, especially when I was worried about my door not closing properly. Jennifer was able to reassure me that they would take care of me and my truck! I was relieved to have Jennifer make arrangements for my rental and was pleasantly surprised when I got to use another truck. Jennifer explained everything that I needed to know and eased my peace of mind, it was a great experience regardless of the repairs More