Ken Shaw Toyota

Bob provided good, reliable and effective service, meeting the strict deadlines of my insurance company. The car is in great condition and drives well! I would definitely shop at Ken Shaw Toyota again meeting the strict deadlines of my insurance company. The car is in great condition and drives well! I would definitely shop at Ken Shaw Toyota again. More

From beginning to end, I really did facilitate the whole process, a special attention, very grateful to God for putting it on the road, thank you very much process, a special attention, very grateful to God for putting it on the road, thank you very much More

We were Roz's first clients at Ken Shaw Toyota, and he did a great job! He is very keen on making sure the customer is pleased with their purchase, and has been great about keeping us informed of the stat did a great job! He is very keen on making sure the customer is pleased with their purchase, and has been great about keeping us informed of the status of a back-ordered item. More

From start to finish my experience was wonderful!Joe From start to finish my experience was wonderful! Joe Galluzzo made the process easy and a joy! Thank you Ken Shaw Toyota love my Camry! From start to finish my experience was wonderful! Joe Galluzzo made the process easy and a joy! Thank you Ken Shaw Toyota love my Camry! More

My experience at this dealership was amazing and the atmosphere is simply fantastic, with friendly staff to attend to you especially Kevin who is simply one of the best atmosphere is simply fantastic, with friendly staff to attend to you especially Kevin who is simply one of the best More

Came in to look at the pre-owned lot and was given Anwar to show me a car I was interested in. At first, he was very energetic, and welcomed me to see the car, and give it a test drive. After the test drive to show me a car I was interested in. At first, he was very energetic, and welcomed me to see the car, and give it a test drive. After the test drive, he asked if I were buying today/ at that moment and I said no as I still had an appointment with the new car lot with Ken Shaw Toyota, as well as other brands to consider, and to gain advice from family. Once I had said that, his total mood changed where he essentially did not want to talk to me anymore, and he was extremely passive when I began asking questions regarding pricing break down. I felt extremely disrespected by his mood change and dryness in answers as it gave me the notion that I was not of interest to him as he could not close a deal on me at that moment, though I had three valid reasons. He even pulled down his face mask at his desk in order to show me his facial expression of irritation, anger and dissatisfaction. Other dealerships did not treat me this way, including Ken Shaw's own Helder, who I do recommend in the new car department. Anwar was most likely talking to me just for the commission sale, rather than for my needs to gain information, which is not in line with Toyota's Vision and Mission statement which are: to be respected, and attract + attain customers. Though I do love the Toyota brand, I will not be recommending any of my family or friends to go to their pre-owned department due to this interaction with Anwar. More

Dave Bates is always kind and looks after our needs very professionally. Thanks Ken Shaw for wonderful staff! We love to come back and refer our friends as well. professionally. Thanks Ken Shaw for wonderful staff! We love to come back and refer our friends as well. More

Manpreet Kaur made buying my new used car easy. Great information and the process was made clear. Test drive was great Love my 2018 Camry hybrid. Thanks Manpreet information and the process was made clear. Test drive was great Love my 2018 Camry hybrid. Thanks Manpreet More

From Cambridge and have travelled as far as Ottawa to buy the used Toyota car or truck that I have been interested in. We always look for the best deal for the best money. Bought a 2019 Corolla SE from this the used Toyota car or truck that I have been interested in. We always look for the best deal for the best money. Bought a 2019 Corolla SE from this dealership. The salesman that we worked with was very good and tried very hard to make to make everything right. His name is Yusef Shareqi. Thankyou Yusef you seem to be a fine representative of the dealership you definitely deserve 5 stars. The used car manager that I dealt with did his best to rectify situations that I did not feel was warranted. I am sorry but I can not remember his name. I would have given 5 stars across the board but for the store policy I was not in agreement with. Many Thanks. I hope to enjoy this car for a long time to come More

Just bought a used 2015 Scion and worked with Kevin on getting it. Wonderful representative, really knows how to make a customer leave with a smile on their face. He was a pleasure to meet with an easy an getting it. Wonderful representative, really knows how to make a customer leave with a smile on their face. He was a pleasure to meet with an easy and outgoing personality. Thanks Kevin you get 5 stars from me. More