Ken Shaw Toyota

As a Toyota car owner for more than 25 years, this is the best Toyota dealership I have had the pleasure to experience. Their service and customer relations are exemplary. I especially appreciate this dealer best Toyota dealership I have had the pleasure to experience. Their service and customer relations are exemplary. I especially appreciate this dealership's longer hours, shuttle service and "no appointment necessary" service for certain things. They have also been excellent in a service pinch. When I had a vandalized rear window wiper during a blizzard, and another time both brakes lights burnt out, it was fixed without an appointment. I love, love, love the Ken Shaw dealership. More

I was looking for a used car and had decided on a toyota matrix. Everything went great, but what really went above and beyond was when there was a small issue with the cd player after purchase I called Kevi matrix. Everything went great, but what really went above and beyond was when there was a small issue with the cd player after purchase I called Kevin who was the person who i mainly dealt with. After apologizing he bought me lunch and fixed the problem within an hour. They really made the experience easy and enjoyable. More

We just picked up the sixteenth vehicle my family has purchased from Ken Shaw Lexus Toyota. Needless to say we keep going back because the sales and service experience is invariably fairly priced and ple purchased from Ken Shaw Lexus Toyota. Needless to say we keep going back because the sales and service experience is invariably fairly priced and pleasant. I have and will continue to recommend the Dealership to anyone interested in a top quality dealer relationship. More

We were very impressed with Karen’s outstanding customer service, she was knowledgeable, professional and friendly and most of all she understood our needs and wants. Karen’s knowledge and honest advice was service, she was knowledgeable, professional and friendly and most of all she understood our needs and wants. Karen’s knowledge and honest advice was well above three previous new car salespersons we visited at competing brands/dealers. We definitely will recommend Karen to our friends and family. More

The staff at Ken Shaw Toyota/Lexus have always been friendly and personable in their dealings with our family. They have been helpful in the selection of vehicle we have purchased, without pressuring friendly and personable in their dealings with our family. They have been helpful in the selection of vehicle we have purchased, without pressuring us to buy. We have dealt with Ken Shaw since 1984, and have had 5 different vehicles. Part of the reason they have always been in good shape is due to the expertise of the Service Department. More

I would like to comment on my amazing experience at Ken Shaw Lexus Toyota, I was privileged enough to have Helder to assist me in my search for my first car. He was great right from the start, very kind an Shaw Lexus Toyota, I was privileged enough to have Helder to assist me in my search for my first car. He was great right from the start, very kind and friendly, funny and very knowledgeable. He answered every question I asked with great detail and made me very comfortable in my decision. Even after I'd picked my car up he told me I would be able to contact him any time if I had a question or concern. I would defenitly recommend the dealership and Helder to my friends, family and anyone looking for amazing service and a great quality vehicle. More

We bought our Scion TC from Ken Shaw dealership and we had great customer service from Karen Howell and Rick Walter. Both Karen and Rich provided AMAZING and EXCELLENT customer service and make us feel had great customer service from Karen Howell and Rick Walter. Both Karen and Rich provided AMAZING and EXCELLENT customer service and make us feel special. The great service, accommodating and the following up after made us satisfied and we are going back to buy another car in the near future. We appreciate their attention and dedication to their job in making sure that we got what we were looking for. Our experience with Karen and Rick will be definitely recommended to our family and friend. More

Recently I was involved in a rear end collision which the insurance company deemed unfixable. I brought the car to Ken Shaw Lexus Toyota dealership for the body work that may have been needed if it was okay insurance company deemed unfixable. I brought the car to Ken Shaw Lexus Toyota dealership for the body work that may have been needed if it was okay to repair. I have had nothing but extremely positive experiences with all aspects of my car from new car purchase, leasing, routine service and maintenance, hence my desire to take it to Ken Shaw All the staff I worked with were kind, courteous, patient and explained everything before I made a decision to do anything for my car. Appointments I made for repair were always within quotes and on the time promised. I have been using this dealership now for over 10 years now and I have had nothing but excellent service. Purchase of a new vehicle has been likely a positive experience for me. When I buy a car normally I have researched it and made sure that it fits my needs. The sales staff here listened attentively and worked with me to replace my car according to the needs I had. There was no upsale pressure just a sincere desire to get me the car that best suited my needs and budget. Joe, the sales Gent worked hard to apply every rebate or cash back or incentive that was available and I was eligible for. From sales to service to car body repair my experiences with Ken Shaw Lexus have been nothing but first class. More

I was in the market for a high end Pre Owned vehicle and was pleased to find the Lexus model I was looking for at Ken Shaw Motors. I have purchased and leased vehicles ( Lexus & Toyota ) from this Dealershi was pleased to find the Lexus model I was looking for at Ken Shaw Motors. I have purchased and leased vehicles ( Lexus & Toyota ) from this Dealership in the past and had always been very satisfied with the Dealership and their friendly Customer Service approach. I went down to the Dealership (after calling in advance) and they had the car cleaned and ready for me to test drive......nice ! After a lengthy test drive and a brief meeting with Sales Department we came to a deal that I was very happy with.They made me feel very comfortable knowing I had purchased from them in the past which I appreciated....they really are "family driven" ! Thank you again Ken Shaw Motors, I will continue to reccomend you to family and friends ! Bruce Thompson More

I recently purchased my new Scion xb from Ken Shaw Scion. This was my first new car purchase and was very impressed with the friendlyness of all the staff. I have had my car serviced there since new and than This was my first new car purchase and was very impressed with the friendlyness of all the staff. I have had my car serviced there since new and thankfully have not had any major issues with it. I find it convient that the service department is open till midnight, fits my work schedule perfect. Two thumbs up for Ken Shaw. More