Ken Shaw Toyota

Personal Attention When it was time for me to buy a new car, I went to Ken Shaw Toyota. Best move for me! When I come in for any type of service, I get greeted by na When it was time for me to buy a new car, I went to Ken Shaw Toyota. Best move for me! When I come in for any type of service, I get greeted by name by Teresa. I really appreciate this kind of personal attention. Recently, when things went amiss, I was helped out by Dave to the point that I knew all would be OK. And just to add to the great service I get, once when I needed a ride while my car was being serviced, Sandra took me to my gym. When I realized a short while later that I'd forgotten my water bottle in Sandra's car, I called the dealership to have them tell her I'd left it in her car, and could she just leave it at the service desk for me. Meanwhile, without being asked, Sandra turned around and brought me my water bottle, right to my workout area. Wow!! Above and beyond. I was once given a rental for no charge when the length of time to service my car had increased and I had important appointments I could not miss. These people really do look after your needs. The gentleman in parts, Brad, helped me select the best winter tires for my car. He took the time to take me through the many choices, and made an honest recommendation, based not on price, but on need. So thanks, to everyone at Ken Shaw. Irene More

Always professional It's always a pleasure to have my car serviced at Ken Shaw Toyota. I have always had my cars serviced at Toyota dealers, but started bringing my car It's always a pleasure to have my car serviced at Ken Shaw Toyota. I have always had my cars serviced at Toyota dealers, but started bringing my car to Ken Shaw due to the fact that my service manager/consultant, Dave Bates, moved to this location. It is now approximately five years with Dave at Ken Shaw and I can say unequivocally, that I am not disappointed with this dealership's service department. I always wait for my car while it's being serviced as the lounge is far superior to other Toyota dealerships. The use of the computers is so convenient, and time passes very quickly as there is a great selection of reading material such as newspapers and magazines. More importantly, the lounge area is first class in terms of the comfort, decor and cleanliness. An equally good alternative is the cafeteria which provides great sandwiches, soups, and offerings of a hot meal. The chef is very accommodating and friendly. Most of all, it's always a pleasure dealing with Dave (Bates), my service manager. I don't think I need to extol Dave's virtues as, suffice it that he has been my service "guy" for over 30 years! More

Long-time Toyota owner Since 1973, I have owned 9 Toyotas ( 73 Corolla, 76 Corolla, 84 Camry, 87 Camry, 89 Tercel, 91 Previa, 97 Camry, 02 Sienna, 13 Sienna). All have been Since 1973, I have owned 9 Toyotas ( 73 Corolla, 76 Corolla, 84 Camry, 87 Camry, 89 Tercel, 91 Previa, 97 Camry, 02 Sienna, 13 Sienna). All have been reliable. The 02 Sienna went 370,000 km before I reluctantly let it go. The Ken Shaw dealer has been as rock solid as the cars themselves. More

The Best Dealership I purchased a new 2012 Highlander from Ken Shaw Motors after a total run around by Oakville Toyota where we had purchased two Toyota's previously. I I purchased a new 2012 Highlander from Ken Shaw Motors after a total run around by Oakville Toyota where we had purchased two Toyota's previously. I was totally satisfied with the purchase experience. Salesperson Helder Pacheo. I have had the car serviced at Ken Shaw since purchase because of the high quality service. Thank you Teresa. Yes I drive in to Toronto from Oakville. I would recommend Ken Shaw Sales & Service to anyone without hesitation. The best dealership I have dealt with in 60 years of driving. More

Quality and service over the years Ken Shaw has serviced our Lexus and Toyota vehicles for about 15 years. We can always tell the difference in the way our cars run after their service. Ken Shaw has serviced our Lexus and Toyota vehicles for about 15 years. We can always tell the difference in the way our cars run after their service. The rare occasion that work was done somewhere else, we've had to get it corrected by Ken Shaw. Their customer service is courteous, friendly and professional. We appreciate their listening, punctuality, and the fact that they always let us know what they find before they go ahead. We've worked with a few employees over the years and are thankful to them all, including Mark Aquilla, our favourite car salesman! Gloria More

Always great service! I've never taken my Corolla anywhere else for service - not ever. I receive excellent service from a great crew. The front desk staff have always trea I've never taken my Corolla anywhere else for service - not ever. I receive excellent service from a great crew. The front desk staff have always treated me like visiting royalty. Even though I don't actually interact with the service mechanics, my car runs like a charm so they obviously do a great job. Last spring, Nelson Verissimo got me a great deal on new tires. As long as I own the car, I'll bring it here for service. More

Super Service I bought my RAV4 at Ken Shaw Toyota 6 years ago and have had it serviced there on a regular basis ever since. The service is always friendly and effic I bought my RAV4 at Ken Shaw Toyota 6 years ago and have had it serviced there on a regular basis ever since. The service is always friendly and efficient, and I like the fact that no appointment is required for simple procedures. While the work is being done on my vehicle, I usually wait with a coffee and a newspaper in their comfortable cafeteria. Over the years, service employees have often gone out of their way to be helpful and some have become friends. More

Excellent service and care The service at Ken Shaw Toyota has been excellent over the years and they respond in a pinch to help when untoward things happen. Always helpful, res The service at Ken Shaw Toyota has been excellent over the years and they respond in a pinch to help when untoward things happen. Always helpful, respectful and responsive to questions and needs. Thanks a million. More

Feel like at home We are very pleased to find such a good service for our Toyota cars in Toronto. Since the first time we contacted Ken Shaw Toyota Scion, we have recei We are very pleased to find such a good service for our Toyota cars in Toronto. Since the first time we contacted Ken Shaw Toyota Scion, we have received very good service. Everybody is very friendly and professional. It is really nice to deal with a great team focus on real customer service. Keep up the good work. Oscar Perez More

Excellence in Client Service, and Repair Both departments have been extraordinary today. Fixing without charge some small things, but also reassuring me about my brakes which a tire place ha Both departments have been extraordinary today. Fixing without charge some small things, but also reassuring me about my brakes which a tire place had said needed total replacement. John Bennett and his team in the Repair Dept. and Al Laurence in Service should be proud of the quality of their staff and the help they give to their customers. Besides, they have long memories, remembering previous visits.( In particular, Nadine, Mikki, and Therese) of course i would recommend all of them, with out hesitation. Kal Tire service, elsewhere, will now receive a warning to potential customers that they may recommend unnecessary replacement. More