Recently I was involved in a rear end collision which the insurance company deemed unfixable. I brought the car to Ken Shaw Lexus Toyota dealership for the body work that may have been needed if it was okay to repair. I have had nothing but extremely positive experiences with all aspects of my car from new car purchase, leasing, routine service and maintenance, hence my desire to take it to Ken Shaw
All the staff I worked with were kind, courteous, patient and explained everything before I made a decision to do anything for my car. Appointments I made for repair were always within quotes and on the time promised. I have been using this dealership now for over 10 years now and I have had nothing but excellent service.
Purchase of a new vehicle has been likely a positive experience for me. When I buy a car normally I have researched it and made sure that it fits my needs. The sales staff here listened attentively and worked with me to replace my car according to the needs I had. There was no upsale pressure just a sincere desire to get me the car that best suited my needs and budget. Joe, the sales Gent worked hard to apply every rebate or cash back or incentive that was available and I was eligible for.
From sales to service to car body repair my experiences with Ken Shaw Lexus have been nothing but first class.