Came in to look at the pre-owned lot and was given Anwar to show me a car I was interested in. At first, he was very energetic, and welcomed me to see the car, and give it a test drive. After the test drive, he asked if I were buying today/ at that moment and I said no as I still had an appointment with the new car lot with Ken Shaw Toyota, as well as other brands to consider, and to gain advice from family. Once I had said that, his total mood changed where he essentially did not want to talk to me anymore, and he was extremely passive when I began asking questions regarding pricing break down. I felt extremely disrespected by his mood change and dryness in answers as it gave me the notion that I was not of interest to him as he could not close a deal on me at that moment, though I had three valid reasons. He even pulled down his face mask at his desk in order to show me his facial expression of irritation, anger and dissatisfaction. Other dealerships did not treat me this way, including Ken Shaw's own Helder, who I do recommend in the new car department. Anwar was most likely talking to me just for the commission sale, rather than for my needs to gain information, which is not in line with Toyota's Vision and Mission statement which are: to be respected, and attract + attain customers. Though I do love the Toyota brand, I will not be recommending any of my family or friends to go to their pre-owned department due to this interaction with Anwar.