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Kelowna Toyota

Kelowna, BC

4.6
454 Reviews

1624 Cary Rd Kelowna BC

Kelowna, BC

V1X 2B9

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Showing 454 reviews

December 29, 2021

Can’t say enough about Kelowna Toyota. I live in Victoria, but haven’t had great experiences with the local dealership over the years. I have owned a 1988 4Runner for 16 years, a 2004 4Runner for 18 More

by Tdubya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sassine. David Crawford , Jamie Kaban
Jan 25, 2022 -

Kelowna Toyota responded

Thank you for the review! We're thrilled to hear that you were able to get your new 4Runner ahead of schedule! The road closures and inclement weather made things tougher for sure, but we're happy that everything went smoothly and you were able to receive your vehicle in time for Christmas!

December 13, 2021

Sean was an absolute pleasure and very knowledgeable! I will recommend him to everyone I know who is in the market to buy a new vehicle! More

by Chantal Noelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Indy Brar
Jan 25, 2022 -

Kelowna Toyota responded

Thank you for the review Chantal! We appreciate the kind words and your recommendation!

December 10, 2021

We are out of town buyers. Wendell helped us every step of the way including some special prep and picking us up from Vernon. He also followed up on his own initiative to ensure we were satisfied with the More

by susan-gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendell Gillis
Jan 25, 2022 -

Kelowna Toyota responded

Thank you for the review Susan! We're happy to hear that you were able to get the perfect vehicle for you and that Wendell and the rest of our team were able to make it easy for you to pick it up. We hope to see you back again soon!

November 30, 2021

I had a wonderful experience purchasing a 2018 RAV4 Hybrid from Sean at Kelowna Toyota. Sean was upfront and honest about everything and went way out of his way to make sure all of my needs were met, i More

by blarson2292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Livingstone
Jan 25, 2022 -

Kelowna Toyota responded

Thank you for the review! We're happy to hear that you were able to get into the perfect RAV4 Hybrid! We appreciate your recommendations to your friends and family as well! Hope to see you back again soon!

November 30, 2021

We were in the marker for PHEV and they can be hard to come by. We contacted Kelowna Toyota where they had recently listed a used 2018 Prius Prime. Steve Renaud was immediately helpful and knowledgeable a More

by jrjthompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Renaud
Jan 25, 2022 -

Kelowna Toyota responded

Thank you for the review! We're happy to hear that Dave, Steve, and the rest of our team were able to help you get the perfect Prius Prime for you! We appreciate your feedback, and we hope to see you back again soon!

November 25, 2021

Working with Steve at the Toyota Kelowna, that was amazing experience. We had finished the deal in just couple days, and got my brand new highlander. Nice car and nice people there. More

by Gavin Zhao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Renaud, Indy Brar, Steve Enns
Nov 26, 2021 -

Kelowna Toyota responded

Thank you for the review Gavin! We appreciate the review and were glad to hear that Steve was able to provide you with excellent customer service. Congratulations on the new Highlander, we hope it serves you well for years to come!

November 24, 2021

Had a amazing experience picking out my first "adult" vehicle with Wendell helping me out and sealing the deal! More

by Brodycunningham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gillis
Nov 26, 2021 -

Kelowna Toyota responded

Thank you for the review Brody. Congratulations on the new vehicle purchase! We're glad to hear you had a great experience with our team, and we hope to see you back soon!

November 23, 2021

Jamie was amazing at resolving my concerns. I cannot say how much respect I have for Jamie for reaching out and making things right! It's really refreshing at Jamie cares about every single customer that en More

by CG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Kaban
Nov 24, 2021 -

Kelowna Toyota responded

Hi Chuck, its my pleasure! Thank you so much for working with me on this, I appreciate you taking the time responding and letting me know about your experience. Reach out anytime if you need anything :) Jamie

November 22, 2021

The kelowna toyota dealership has friendly staff, excellent service, and fair prices on their vehicles. Will definitely reccomend this dealership to my friends and family! More

by Belbin.brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gillis
Nov 26, 2021 -

Kelowna Toyota responded

Thanks for your feedback! We're glad that you felt welcomed with us. We hope to see you and your family & friends back soon! It was a pleasure having you in our dealership!

November 20, 2021

We were fortunate to have dealt with Caity at Kelowna Toyota. She provided us with amazing customer service. She’s very knowledgeable and always kept us updated on the status of our new Rav 4! Thank yo More

by Nikki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caity Crow
Nov 26, 2021 -

Kelowna Toyota responded

Thanks for the review Nikki! We're glad to hear that Caity was able to help keep you up to date on the RAV4 that you had your eyes on! Thanks again, and we hope to see you back again sometime soon!

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