Kelowna Toyota
Kelowna, BC
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5 STAR service from Ryan Graham ! I just wanted to take a minute to rate my 'vehicle buying experience' at Kelowna Toyota. Purchasing my vehicle from your dealership was a great exper I just wanted to take a minute to rate my 'vehicle buying experience' at Kelowna Toyota. Purchasing my vehicle from your dealership was a great experience made even greater by my salesperson, Ryan Graham. In February of this year I started looking for a new vehicle……. I quickly found one at your dealership and sent an email to the address provided. Never having shopped for a vehicle this way, I didn’t know what to expect. Soon after, I received a response from Ryan, who immediately put my worries of shopping for a vehicle this way at ease. First off, I was 600 km’s away in Prince George, BC, second, I had never driven the vehicle I was contemplating buying and also with a busy schedule of my own I couldn’t dedicate a lot of time to the car buying process. Ryan responded to my every question in a genuine and professional manner, even when I felt I was being a giant pain in the xxx! No detail was too small, no conversation with Ryan was ever a problem for him, he was exceedingly polite, knowledgeable and wonderfully helpful. Ryan walked me through every step of the process with ease and at no time did I feel overwhelmed, pressured, or bothered. Ryan made buying from your dealership a pleasant process and I will (and have already) recommended him and the entire Kelowna Toyota team to all who will listen. More
"I'll be back"! Once again I had a smooth experience with Kelowna Toyota! Wendell's demeanour being calm courteous, accommodating and patient was what made my experi Once again I had a smooth experience with Kelowna Toyota! Wendell's demeanour being calm courteous, accommodating and patient was what made my experience so great!! Thank you for the respect of my time as a busy entrepreneur! Excellent Service! Thank you Wendell and the team at Kelowna Toyota!! More
Professional, knowledgeable, responsive, and enjoyable! Indy was great to work with on my purchase of a brand new 2017 Toyota Highlander. I am buying this vehicle at a very special time in my life as I have Indy was great to work with on my purchase of a brand new 2017 Toyota Highlander. I am buying this vehicle at a very special time in my life as I have a young family and I want this vehicle to be our family vehicle we take on road trips and create special lifetime memories. I certainly went through an extensive research process and had a list of criteria I wished to have satisfied. I visited several dealerships and test drove many vehicles. I met many people throughout this process and have unfortunately had some less than desirable interactions. Some sales people feel so disingenuous and aren't really listening to the customer. They just want to sell and that's understandable as that is the business. Indy was professional, accommodating, and he adeptly made this important decision such an enjoyable experience for me and my family. If you want safe, reliable, and fun to drive vehicles, Toyota is a marvellous company. If you want that plus an awesome experience, go see Indy. He's amazing. More
Very simple, clean process I was actually very surprised at how easy the purchase of our new 2016 Toyota Venza was. John MacLean was the advisor I dealt with. He was no less t I was actually very surprised at how easy the purchase of our new 2016 Toyota Venza was. John MacLean was the advisor I dealt with. He was no less than excellent - truly professional, patient, and willing to work with us to get the deal that we needed on the car we really wanted. We ended up with an upgrade to an LTD model in black over tan, and it's a beauty! I can't say enough about how happy I am with our dealings with the people at Kelowna Toyota, and John MacLean in particular. Thanks, John! More
Great experience purchasing our new Highlander! My husband and I had a great experience purchasing our new Highlander at Kelowna Toyota. Our salesperson, Dominic, was very knowledgeable and friendly My husband and I had a great experience purchasing our new Highlander at Kelowna Toyota. Our salesperson, Dominic, was very knowledgeable and friendly. Highly recommend Dominic and Kelowna Toyota :) More
Stellar Service! Really enjoyed my experience with Kelowna Toyota. I purchased my brand new Toyota Corolla from Dominic Hofmann who was extremely knowledgeable, gracio Really enjoyed my experience with Kelowna Toyota. I purchased my brand new Toyota Corolla from Dominic Hofmann who was extremely knowledgeable, gracious and eager to please. His enthusiasm was infectious and he was not a "pressure salesman" at all, which I particularly appreciated. He made me feel very valued and gave me outstanding service. Showed me all of the features and options in my vehicle, and even invited me back if I need further instruction. I can't say enough about the Toyota sales team. Dominic, Dwayne and Stephan are a true asset to the Toyota family! More
'Excellent Experience' My experience purchasing my first ever brand new Rav4 LTD was wonderful:) This was ALL due to John MacLean. He was SO patient with me, answered all My experience purchasing my first ever brand new Rav4 LTD was wonderful:) This was ALL due to John MacLean. He was SO patient with me, answered all my questions and concerns. He wasn't 'pushy' at all which was a BIG concern of mine since I've never been in that situation of shopping for a vehicle before. My father picked out the three vehicles I have had. He was friendly, approachable, knowledgeable, professional and simply, a great person to deal with!! He walked me thru all the features inside and outside the vehicle. When I picked up my Rav4 I forgot my sunglasses for the drive home and John gave me a pair of sunglasses to have. That was awesome!!! He asked me to come back if I need to review anything, which I did. Can't say enough about the great service I had at Kelowna Toyota and how they all made me feel so welcomed. Thank you to the sales manager, Steve, also Stephane and a special 'Thank You' to John Maclean!!!I'll definitely recommend John and Kelowna Toyota:) More
bought a 2008 tacoma from John MacLean I was stoked to find My 2008 Tacoma on your lot. It is so perfect for me and even my favorite colour and with the sport package! I had decided that is I was stoked to find My 2008 Tacoma on your lot. It is so perfect for me and even my favorite colour and with the sport package! I had decided that is my truck and thats that, I walked in the dealership and asked the group of salesmen standing there " who wants to sell a truck...." John was the only one who would talk to me, We got along right away. He was very helpful, thorough, honest and kind. He even gave me a ride home saving me a 60$ cab ride! He made my first off the lot vehicle purchase effortless. I am glad the sale ended up going to him. I happily recommend him whenever people ask about my truck. I love it!!!! Thanks again John. More
It was a great experience I found the staff helpful, knowledgeable,and friendly. It made the process of buying a new vehicle less stressful and even fun! Joe followed up with I found the staff helpful, knowledgeable,and friendly. It made the process of buying a new vehicle less stressful and even fun! Joe followed up with me to see how I was enjoying my new Rav 4 and to see if he could help me with anything else. I will recommend Toyota to all my friends and family More
Toyota IM 207 We dealt with John Maclean and team and they provided excellent service. John had the product knowledge and gave us advise why this car is good for o We dealt with John Maclean and team and they provided excellent service. John had the product knowledge and gave us advise why this car is good for our family. John is polite and helpful all the way.. Staff were pleasant and happy and offer help. More