Kelowna Toyota
Kelowna, BC
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Fantastic experience Have a wonderful purchase experience at Kelowna Toyota with Wendell and Indy. They treated us great and were very helpful. They definely went above an Have a wonderful purchase experience at Kelowna Toyota with Wendell and Indy. They treated us great and were very helpful. They definely went above and beyond, we will definitely be back. More
Best dealership experience I have had. I strongly recommend Kelowna Toyota, I took my car in for an out of province inspection, oil and breaks. The service department is extremely friendly I strongly recommend Kelowna Toyota, I took my car in for an out of province inspection, oil and breaks. The service department is extremely friendly and helpful as well as their shuttle service. Their was no pricing surprises and everything was done in a timely manner. As i had to pick up my kids at the end of the day they stayed in contact to make sure i would make it in time and truly went out of their way to make it a positive experience More
Team at Kelowna Toyota There was a number of different people at the Kelowna Toyota Dealership that made my decision very easy to make, I purchase the 2018 C-HR, LOVE my new There was a number of different people at the Kelowna Toyota Dealership that made my decision very easy to make, I purchase the 2018 C-HR, LOVE my new car!!! Huge shout out to the following individuals - Indy Brar, Stephane St-Onge and Rachelle Jensen. AWESOME TEAM at Kelowna Toyota. More
Great Customer Service I was in the market for a New Tacoma and went in with a tight budget, Wendell Gillis and the sales team were very helpful and flexible on price which I was in the market for a New Tacoma and went in with a tight budget, Wendell Gillis and the sales team were very helpful and flexible on price which made it work. I would highly recommend Wendell and the sales team to anyone who is in the market for new and used vehicles. There was no pressure and it was a very simple stress free process and a relaxing environment. Kelowna Toyota is the only place to buy in the Okanagan. Period. More
You have my loyalty Even though I drive and still love my Hyundai Elantra I have switched to Kelowna Toyota for service/maintenance (and will probably buy Toyota next tim Even though I drive and still love my Hyundai Elantra I have switched to Kelowna Toyota for service/maintenance (and will probably buy Toyota next time). The staff are all friendly and professional. I especially appreciate that they do not oversell when I have my vehicle in for service. I trust them to provide me with the appropriate advice on maintaining my car in its best running condition and keeping my extended warranty needs up to date. Not once have they suggested I trade my Hyundai for a Toyota (impressive!). Thank you for earning my loyalty. It means a lot to me. More
My online vehicle search lead me to kelowna toyota When I first arrived to test drive my 2009 Toyota Camry hybrid I was greeted with a smile from Product Advisor Ryan Graham. He was very pleasant, acco When I first arrived to test drive my 2009 Toyota Camry hybrid I was greeted with a smile from Product Advisor Ryan Graham. He was very pleasant, accommodating and professional. My overall experience was enjoyable at kelowna Toyota B. Rodgers More
Excellent Customer Service I purchased a Highlander from Joe Sassine, great product advisor with excellent customer service and product knowledge, not too pushy, he made the who I purchased a Highlander from Joe Sassine, great product advisor with excellent customer service and product knowledge, not too pushy, he made the whole process so smooth and friendly, I for sure recommend him and Kelowna Toyota to everyone, and of course I will be back. More
Couldnt be bothered to help me When I purchased a new Tacoma last year the sales department couldn't be bothered to make the sale saying they didn't need to make a deal as it's a go When I purchased a new Tacoma last year the sales department couldn't be bothered to make the sale saying they didn't need to make a deal as it's a good truck and they could sell it to anyone. I purchased elsewhere. Now I continue to have minor cosmetic warranty issues and keep having to go back in. Service is terrible, there's always delays, my truck is never washed and the issues keep coming back indicating poor workmanship. They shrug me off, make me wait, and don't seem to think my time matters. 8 visits in 1.5 years and I even started going elsewhere for services. Never will I buy a Toyota again because I never want to deal with their service department. More
Satisfied Toyota Owner I was contacted by Toyota Kelowna by Joe Sassine, Product Advisor at 1200 Leathead Rd, Kelowna, BC V1X 2K4 (250) 491-2475 ext 125, http://www.kelownat I was contacted by Toyota Kelowna by Joe Sassine, Product Advisor at 1200 Leathead Rd, Kelowna, BC V1X 2K4 (250) 491-2475 ext 125, http://www.kelownatoyota.com. Initially they asked if I was willing to sell my Toyota Rav 4, model 2008 which had 49,000 Km on it with full maintenance done through the years by Kelowna Toyota since bought brand new from them. I had declined the offer. I was requested again. This time my wife and I came in for a talk with Joe Sassine, Product Advisor in Kelowna Toyota. We were initially offered $13,000 for the trade but with Joe's help the trade of my Rav 4 was agreed on $15,000. He then proceeded to show me the Hybrid version of Toyota Rav 4 2017 model with leather seats, GPS, chrome wheels, LED lights and other features that until today I am still learning with Joe's help. He has been a great resource to me guiding me through all the software settings in the GPS since I am like any other owner technologically a learner poor. In my opinion this Hybrid Toyota Rav 4 probably has a mind of its own (beware). It baby's you. It even has 'Siri' attached to its settings helping you to program your settings. I am still learning though. Best part is you can call Joe any time you want and he is happy to help you. If he unable he transfers you to someone who can be of help. I have found this service to be of most help to me and my wife since the glamour of owning a car passes off very quickly. I have dealt with Kelowna Toyota since I have moved to Canada in 1997. I love Toyota vehicles and all my cars are Toyota. I am saying this not because they will give me some concession in future but because I truly feel so. They make exceptional vehicles and believe me these vehicles are a life time keepers if you make the commitment of changing oil and other usual vehicle maintenance regularly. I will not be favorable in my review if I did not make mention the exceptional service team of Kelowna Toyota, since you will see them more after your vehicle purchase for the next 15 to 20 years or more. They are genuinely caring, listen to your issues, and give you a competitive fair price for the repair of your vehicles. Most importantly they do not condescendingly look at you when you have a problem with your vehicle because you are unable to explain the problem completely without the usual technical terms that they are used to. If you do not believe me just go there for once and try to pretend buying a vehicle or get your car fixed. Most of all I love their coffee Mocha machine and the free humongous cookies there while you wait. Try it sometimes. Oh, did I forget their exceptional shuttle service! Hope you guys who are considering buying vehicles have a similar experience like me. It is the genuineness in a person that is important that goes a long way into building trust and relationship that makes a company great. I believe so. I have found that abundantly in a car dealership. Can you believe it? Ranjan Dutta, Licensed Practical Nurse. More
Swagger Wagon We went in window shopping and ended up buying a vehicle. We wanted an AWD that could comfortably fit our large family and found what we needed in the We went in window shopping and ended up buying a vehicle. We wanted an AWD that could comfortably fit our large family and found what we needed in the Toyota Sienna (not as sexy as the Sequoia but more cargo room). Dominic was the salesman that helped us through the process and showed great patience with my pregnant wife, three kids and most of all myself. Everyone we worked with there was a great help and made the whole purchase process easy. Thanks to everyone at Kelowna Toyota Dominic and Indy in sales Dave in finance Erin in insurance and whoever purchases the cookies The Toteda Family More