Kelowna Toyota
Kelowna, BC
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Purchase of 2017 Rav4 In 2010 we purchased our 2010 RAV4 from Kelowna Toyota. During the last seven years, all servicing was completed by Kelowna Toyota. The service depa In 2010 we purchased our 2010 RAV4 from Kelowna Toyota. During the last seven years, all servicing was completed by Kelowna Toyota. The service department Staff were always friendly and professional, providing sound advice. This December we decided to upgrade to a 2017 RAV4, naturally, we went back to Kelowna Toyota. They gave us a far trade in value for two vehicles. Our Sales Rep John was knowledgeable, he was courteous, professional providing us with quality guidance throughout the buying process. John went the extra mile to answer our questions and to accommodate our requests. No pressure tactics. The support staff including Steve, Richard, Stephane friendly, helpful and easy to deal with. Kelowna Toyota provided us with seven years of quality service, I am confident that this will continue for many more years. More
2nd times a charm! I had an unfortunate accident and I hit 2 deer on the highway. My Toyota Highlander was only 7 months old! She defiantly saved me from getting hurt I had an unfortunate accident and I hit 2 deer on the highway. My Toyota Highlander was only 7 months old! She defiantly saved me from getting hurt. There was massive damage to the front and side of my car. And I walked away without a scratch. I didn't even still my coffee! The deer and my car did not survive the incident. Joe and Indy were amazing yet again. They both turned a very scary and stressful situation into a pleasant experience. I did repurchase the same car. I love my Highlander and I recommend Toyota to everyone I know. The guys at Kelowna Toyota understand how to treat their customers. They are truly exceptional! More
Excellent Service! My experience with Rob Ellsworth was excellent. He was very helpful in directing towards the vehicle I was looking for and was very personable and ea My experience with Rob Ellsworth was excellent. He was very helpful in directing towards the vehicle I was looking for and was very personable and easy to talk to. Would highly recommend! More
Exceptional service! John Maclean of Kelowna Toyota went out of his way to understand my requirement and then he found the perfect used vehicle for me. John took care of John Maclean of Kelowna Toyota went out of his way to understand my requirement and then he found the perfect used vehicle for me. John took care of all of the details including providing recommendations on winter tires, a tonneau cover and even a tail gate cover so I could transport my mountain bikes. The service was exceptional - I couldn't be more pleased. More
Excellent, friendly salesperson Wendall Gillis provided excellent service - low key, lack of pressure, but very helpful in providing the information we needed to make a new vehicle p Wendall Gillis provided excellent service - low key, lack of pressure, but very helpful in providing the information we needed to make a new vehicle purchase. When we picked up the vehicle, he provided excellent orientation and invited us to return if we had any other questions. More
Create Service and Expertise This is our first Toyota and after having many different makes, we love our Highlander. The sales service was top notch and there has been a lot of fo This is our first Toyota and after having many different makes, we love our Highlander. The sales service was top notch and there has been a lot of follow up to ensure we are happy. No pressure to purchase until we were ready. Thanks Kelowna Toyota! More
Service Department You always get a greeting like family, What a fabulous greeting, it's not everywhere that you walk in a business and the staff smile and are happy to assist you and you dont feel that you h What a fabulous greeting, it's not everywhere that you walk in a business and the staff smile and are happy to assist you and you dont feel that you have bothered them. Even if Veronica is on the telephone she will always give you a big smile and wave. Questions are answered and explained well. Always a pleasure at Kelowna Toyota. More
Awesome service My wife and myself picked up our new Sienna today. She has sent in a review and I would like to add my comments. Must sat everyone we dealt with from My wife and myself picked up our new Sienna today. She has sent in a review and I would like to add my comments. Must sat everyone we dealt with from front desk to Dominic, Indie, and the financial guy were all really pleasant and knowledgeable. Dominic did a sensational job of showing us how everything worked. Very thorough. Thanks to all of you More
Really personal service and straightforward The dealership was easy to deal with and very knowledgeable. They were patient while I went through a number of iterations on potential deals for a v The dealership was easy to deal with and very knowledgeable. They were patient while I went through a number of iterations on potential deals for a vehicle and were a responsive to market inteligence that I brought back to them. The sales person I worked with was a good guy and straight forward in our discussions. More
Very good customer service We bought a car for a birthday present and Joe Sassine was very helpful and friendly to sell us the best Sieanna Van. We love it! We bought a car for a birthday present and Joe Sassine was very helpful and friendly to sell us the best Sieanna Van. We love it! More