Kelowna Toyota
Kelowna, BC
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We leased from Toyota Kelowna for about 28 years and it was always a pleasure. The owner at the time was compassionate and willing to help. The salesmen were also excellent. it has changed a lot since i was always a pleasure. The owner at the time was compassionate and willing to help. The salesmen were also excellent. it has changed a lot since it changed hands. We were finally ready to buy a Tacoma Truck. ... There was no incentives, no help, no effort to get our business. It is all about the money now and that is too bad becasue we were always Toyota fans...now we are driving a Grand Cherokee Jeep and love it. It is still too bad...the owner and staff we new for all those years was great...it is just not the same anymore. More
Was starting the search for a new vehicle, and seriously went no further after visiting Toyota Kelowna. For us, we had Tala Crossley a salesperson, who made the experience so amazing we bought our RAV4 Lim went no further after visiting Toyota Kelowna. For us, we had Tala Crossley a salesperson, who made the experience so amazing we bought our RAV4 Limited Hybrid right then. So knowledgeable, pleasant, and assuring! Thank you Tala for gaining our trust. More
I just recently bought a beautiful used SUV at Kelowna Toyota. My sales rep Andy Stuart went above and beyond to help me out. I was 5 hours away by car, Andy took the time to get photos and videos and co Toyota. My sales rep Andy Stuart went above and beyond to help me out. I was 5 hours away by car, Andy took the time to get photos and videos and communicate everything he could about the vehicle to me and my mechanic which gave me the confidence to make the 10 hour round trip. By time I got to the dealership it was almost closing time, Andy and the manager Indy Brar along with their lovely insurance girl all stayed past closing so I could do a test drive and get through the paperwork. Thank you Andy for all your incredible patience and for making it all happen, I couldn’t be happier with my new wheels! More
We recently purchased a Sienna at Kelowna Toyota and have been really happy with the whole process. Bianca has been excellent with communicating and following up post-purchase; so friendly and personable! T been really happy with the whole process. Bianca has been excellent with communicating and following up post-purchase; so friendly and personable! Toyota has willingly taken care of a couple issues we discovered after driving it off the lot (dealing with Cary has been really lovely). This is not our first Toyota purchase and, compared to other dealerships, they have always been willing to ‘work with us’ on price and we have always felt valued as customers. Kelowna Toyota will always be our first choice. More
Exceeded My Expectations This was the smoothest purchase of a vehicle in my life! The whole staff was amazing through the entire process and I appreciated the no pressure appr This was the smoothest purchase of a vehicle in my life! The whole staff was amazing through the entire process and I appreciated the no pressure approach from the sales team. Steve Renaud, Caity, Dave, LaDonna, and Jamie were all very helpful and I will definitely recommend this dealership to everyone. Love my new 2020 RAV4 ... A+ More
I was casually looking for a new family vehicle for camping, but something still good on gas. I messaged a few people and kind of felt blown off because I wanted time to think about it. However Bianca camping, but something still good on gas. I messaged a few people and kind of felt blown off because I wanted time to think about it. However Bianca at Toyota actually made an effort for my business. Everyone I dealt with at Toyota was great and Bianca was super helpful. I would definitely recommend Bianca and the team at Toyota! More
Great service and Bianca was awesome. She was helpful and knowledgeable without being pushy. I would highly recommend dealing with her. Overall, a great experience. and knowledgeable without being pushy. I would highly recommend dealing with her. Overall, a great experience. More
Bianca is great! Super to work with and checked in several times to make sure we’re happy and to answer questions. Great experience. Thanks!! several times to make sure we’re happy and to answer questions. Great experience. Thanks!! More
No Pressure, Fantastic Service! My wife and I recently made a visit to Kelowna Toyota to look at some vehicles. Immediately we were welcomed by Indy, Jamie and the wonderful recepti My wife and I recently made a visit to Kelowna Toyota to look at some vehicles. Immediately we were welcomed by Indy, Jamie and the wonderful reception team! After looking through the cars in the showroom, Caity introduced herself and offered her assistance. We discussed what we were looking for and she explained the different models of the Rav4 we were interested in. After our test drive, we fell in love with the 2020 Rav4XLE and were trying to decide whether to lease or finance. The team at Kelowna Toyota were fantastic at explaining the differences and benefits of both options, without making us feel pressured to make a purchase on the spot. Even though we signed all the paperwork after the detailing team had left, Caity made sure that all the extras we wanted were installed and the car was spotless! They also offered us a free detailing next time we are in town! After such a wonderful experience I will certainly be a client for life and highly recommend them to my family and friends! Big thanks to Caity, Indy, Jamie, and the rest of the team! More
Caity Crow is a wonderful person, kind and friendly. Caity assisted my husband and I in purchasing our first car in Canada. she was fantastic at answering every question we had. She did a great job, wor Caity assisted my husband and I in purchasing our first car in Canada. she was fantastic at answering every question we had. She did a great job, working with us to find the car we wanted. We appreciate her patience. I really recommend this company, they are the best. Thank you so much! More