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Kelowna Nissan

Kelowna, BC

4.6
61 Reviews

2741 Highway 97 North

Kelowna, BC

V1X 4J8

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Showing 61 reviews

April 19, 2018

Patience I needed extra time to decide on whether to proceed with the service dept.’s recommendations. I took a day to check out other options and was able t More

by Vivianni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sander Dokter, Sentes Automotive
May 31, 2018 -

Kelowna Nissan responded

Thank you for the review Vivianni! We appreciate your business and hope to serve you for many years to come! :)

April 17, 2018

Great Experience The building is absolutely beautiful and clean. My girlfriend and I walked in to get some information on a new vehicle for myself and we were met by C More

by CLewicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam
May 31, 2018 -

Kelowna Nissan responded

Thank for writing this great review! We're happy to hear you had such a great experience with Cam! Thank you again for your business. :)

April 14, 2018

Purchase a rogue Had a great car buying experience today at Kelowna Nissan! From the moment we arrived the management and the staff were so welcoming. My sales rep More

by Patti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent, Mark
May 31, 2018 -

Kelowna Nissan responded

Hi Patti, Thank you for this great review! We're happy to hear you had a great experience with Brent and Mark. Thank you again for your business. :)

March 13, 2018

Service review Five star service. Quick and efficient servicing of vehicle. Staff took the time to test drive car to listen for the problem the car had. More

by Micradriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name of staff
May 31, 2018 -

Kelowna Nissan responded

Thank you for the kind words and great review! We appreciate your business and hope to serve you for many years to come! :)

March 10, 2018

Friendly profession on time Over the top! The service rep was courteous, greated me with a big smile, let me know exactly what he was doing and how long the service would take a More

by Happy Arnold
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sander Dokter
May 31, 2018 -

Kelowna Nissan responded

Hi Arnold, Thank you very much for this great review! We truly appreciate your business and hope to serve you for many years to come! :)

February 21, 2018

My buying experience at Kelowna Nissan. Thanks to the staff, I have a new car. Special people like Ashley Foster professional ,knowledgeable made all the paperwork go quickly . Thanks aga More

by Nissan58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stu,Bruce, Sandra,sales manager, Sander Dokter
May 31, 2018 -

Kelowna Nissan responded

Thank you for this review! Your business is much appreciated. Enjoy your new vehicle! :)

January 21, 2018

An all around great car buying experience. The building was swish looking and inviting. I felt well taken care of, every step of the process. The next vehicle I will buy will definitely be a Ni More

by PabloAlonso63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Payne , Sander Dokter, Sentes Automotive
May 31, 2018 -

Kelowna Nissan responded

Thank you for your review! We really appreciate the kind words. Be sure to come see us for your next vehicle purchase! :)

January 16, 2018

Awesome Great friendly service only thing dealer could do like competitors and provide $300 towards airfare to pick up vehicle if from out of town for airfare More

by Johnnlana123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stu/ amanda
May 31, 2018 -

Kelowna Nissan responded

Thank you for your review John. We're happy to hear you had a great experience! Enjoy your new vehicle! :)

October 21, 2017

Great Service Brent Gailey has been helping me find a new car for my family. He has gone above and beyond with his service. Extremely helpful, friendly and knowledg More

by EmandEv
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Gailey , Sentes Automotive
Oct 24, 2017 -

Kelowna Nissan responded

Thank you very much for your review. We're happy you had a great experience with Brent. We appreciate your business.

April 09, 2017

I now have a trust issue with the service dept. I took my 2016 Murano for its first oil change.At the same time I asked to have my tires rotated. When I got my bill I had been charged about $45 for More

by Roger McKay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service advisor
Jul 27, 2018 -

Kelowna Nissan responded

Hi Roger, We have revamped our team and our online presence here at Kelowna Nissan and are working hard to always improve our customer service. Our goal going forward is to always respond to feedback and engage with our customers. So even though you posted this review a long time ago, we’d still like to acknowledge you and apologize if your experience wasn’t as expected.

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