I purchased a used 2016 Hyundai Tucson Limited in January 2019 from Kelowna Nissan. Dylan Tran was the salesperson that assisted me, and Mark Samson was the sales manager that we dealt with.
Dylan was great from the second my mom and I got there. He was more than happy to test drive a few different vehicles we found that were within my price range and was extremely knowledgeable about the differences between the various vehicles. After finding one I really liked, he didn't pressure me to purchase immediately or put a deposit down, which was a really nice change because as a young female buying a vehicle, I feel like that is a regular occurrence. Dylan was also very accommodating to my needing a day to think about things. When the time came to purchase the vehicle, we were able to agree on a mutually acceptable price. Within a couple days of bringing my vehicle home, I received a call from Dylan seeing how I was enjoying my new vehicle, and whether I had any questions or concerns he could assist me with. I did have a concern about the tires, and with the assistance of Mark, one of the sales managers, they appeased my issue in a timely manner and made sure I was well set up and happy with the outcome. Dylan and Mark also made sure I knew they would be available if I had any other concerns going forward.
Overall, everyone at the dealership that I crossed paths with, and especially Dylan and Mark who I dealt directly with, were all exceptional! I would definitely go back to them to get my next vehicle (although fingers crossed that won’t be for another 5 or so years, haha)