Back

Kelowna Mercedes-Benz

Kelowna, BC

4.4
47 Reviews

2580 Enterprise Way

Kelowna, BC

V1X 7X5

Directions

By Type

Showing 47 reviews

April 29, 2019

warning light Had a warning light come on and only had 10 stars before my vehicle would not start again I called in and was given a quick appointment for service More

by shermo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Cathy
May 03, 2019 -

Kelowna Mercedes-Benz responded

Hello Shermo, Thank you very much for writing this review. We’re happy to hear you had such a great experience.

April 29, 2019

Great friendly service The service advisor Aaron McLean was very friendly and was helpful. He was able to have my vehicle returned in a timely manner. Greatly appreciated! More

by Ghenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Mclean
May 03, 2019 -

Kelowna Mercedes-Benz responded

Thank you very much for your review! We're happy to hear you had a great experience with Aaron.

April 29, 2019

Engine Light I was from out of town, I liked the way the team worked to minimise the time it took to determine the problem of the vehicle, so I could get back on t More

by Calgary-201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Vinkle
May 03, 2019 -

Kelowna Mercedes-Benz responded

Thank you very much for your review! Happy we were able to help:)

May 03, 2019 -

Kelowna Mercedes-Benz responded

Thank you very much for your review! Happy we were able to help:)

February 21, 2019

Excellent Customer Service I was very impressed by the professionalism at Kelowna Mercedes-Benz. The sales staff was very knowledgeable, the service department has been exceptio More

by Kathleen Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Simpson
Feb 27, 2019 -

Kelowna Mercedes-Benz responded

Hi Kathleen, Thank you very much for your kind words and taking the time to write this review! We appreciate your business and hope to serve you for many years to come!

June 19, 2015

The Absolute Best I have been dealing with Kelowna Mercedes Benz since 1995. In that time I have exclusively used them to service our Mercedes. Over the years we have a More

by Quality Counts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Daniel, Collin, Rick, Tobias and Cathy (in service)
Dec 11, 2018 -

Kelowna Mercedes-Benz responded

Thank you very much for your kind words and taking the time to write this review! We appreciate your business and hope to serve you for many years to come!

April 14, 2015

Outstanding Service We dealt with Kip on the phone and online as we were from out of town. He was extremely professional from the get go and within the week we purchased More

by Josee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Reece
Dec 11, 2018 -

Kelowna Mercedes-Benz responded

Hello Josee, Thank you very much for writing this review. We're happy to hear you had such a great experience with Kip. Thank you for your business and enjoy your new vehicle! :)

December 30, 2013

Poor workmanship and lack of professionalism. Couldn't even put back all timing belt cover bolts. Will never return to this dealership. Do not recommend. More

by BananaBam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Dec 12, 2018 -

Kelowna Mercedes-Benz responded

Hello BananaBam, We are very sorry to hear about your experience. We are committed to ensuring that all of our clients are looked after well and issues are addressed professionally. Excellent customer service and workmanship is our priority and we take it very seriously.

...
5