Kelowna Kia
Kelowna, BC
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Good always Pleasant staff, good service. I’m always confident that things will be done right. And with a professional and timely manner. Added bonus to get a car Pleasant staff, good service. I’m always confident that things will be done right. And with a professional and timely manner. Added bonus to get a car wash as well. More
Prompt service Friendly.Had my issue dealt with immediately.No Waiting Was able to pick up my vehicle the same day Convenient for me.Overall very pleased immediately.No Waiting Was able to pick up my vehicle the same day Convenient for me.Overall very pleased More
excellent service clean. lets you wonder around while car being serviced without unduly bothering you but are easily available if you have any questions, and coffee and clean. lets you wonder around while car being serviced without unduly bothering you but are easily available if you have any questions, and coffee and clean restroom More
Very clean, bright and open. Employees are very friendly and helpful.made us feel comfortable while at the store and never felt pressured. Made buying very easy. and helpful.made us feel comfortable while at the store and never felt pressured. Made buying very easy. More
oil service Eric processed oil change quickly and had car washed. EZRA gave me a ride to place Idesired and picked me up on time. She is very nice and punctual.ll Eric processed oil change quickly and had car washed. EZRA gave me a ride to place Idesired and picked me up on time. She is very nice and punctual.ll in all a very positive experience. More
Oil Change and espresso! Eric is always efficient and personable. My car was done in exactly the time he stated. While I waited, I enjoyed their customer lounge with a nice Eric is always efficient and personable. My car was done in exactly the time he stated. While I waited, I enjoyed their customer lounge with a nice (complimentary) double espresso. More
Time for an oil change Noticed the oil needed changing and was lucky to get in the next day. Polite reception and were prepared for my arrival. Quick and thorough service. D Noticed the oil needed changing and was lucky to get in the next day. Polite reception and were prepared for my arrival. Quick and thorough service. Dealership was clean and comfortable. More
good prompt service one thing. The customer service rep said he would be glad to show us a couple of controls inside our car wonce the service was completed .Unfortunate one thing. The customer service rep said he would be glad to show us a couple of controls inside our car wonce the service was completed .Unfortunately when the service was completed he was not available . a lady took our payment and said she did not know how to help and for us to check our manual or drop back in. She was very polite but it did not help me get the answers I needed. I received a call from EJ this morning about our service experience and I explained my situation to her and she said for us to drop in anytime and someone would help us with our questions. More
New Owner fired Gary just before Christmas 2019 We bought a new car, our 2nd Kia because of the excellent Service Manager, Gary and now we are moving our business elsewhere after New Ownership Dec 1 We bought a new car, our 2nd Kia because of the excellent Service Manager, Gary and now we are moving our business elsewhere after New Ownership Dec 1st fired Gary and 2 other Managers without notice, just before Christmas. They didn’t even have time to clean out their desks. More
I highly recommend this dealership! This dealership is phenomenal! I started taking my vehicle to Kia because my boyfriend owns one. In the last five years the dealership has gone over This dealership is phenomenal! I started taking my vehicle to Kia because my boyfriend owns one. In the last five years the dealership has gone over and above more times than I can count. The sales staff and the service department have kept my little car running without unnecessary costly repairs. I have always recieved top notch customer service and I trust them completely. More