Kelowna Kia

First of all felt pressured into buying the car and they gave me a terrible trade in value for my 2009 nissan versa. Now the vehicle I got used from the dealership has an issue. I've tried for 3 days now to gave me a terrible trade in value for my 2009 nissan versa. Now the vehicle I got used from the dealership has an issue. I've tried for 3 days now to speak with the sales manager, as I was only given one set of keys and the issue with my car can be fixed with 2 sets... of course!! I tried the salesmen Adam who sold me the car but surprisingly enough he doesnt return a phone call either. Horrible customer service and a horrible place to look for a vehicle. More

Why is it that I had such a bad experience after I bought my 2020 car after buying 3 new cars since 2011 terrable time my 2020 car after buying 3 new cars since 2011 terrable time More

Helpful staff. Always ready to answer questions and get info Excellent sales staff. Finance assistance great. Floor mant installation done immediately. Wonderful service. Thank you. I look forward to great servi Excellent sales staff. Finance assistance great. Floor mant installation done immediately. Wonderful service. Thank you. I look forward to great service for my Kia Sportage. More

Kia are always "on the ball"! Always someone there to help. Comfortable customer waiting area with much appreciated hot beverages available. I love the act that my car is cleaned Always someone there to help. Comfortable customer waiting area with much appreciated hot beverages available. I love the act that my car is cleaned for me when I retake possession of it. I love my Sportage and the service that comes with it. More

Great service. Nice people. Went over service items and costs. Thankful for the shuttle service; the driver is very nice. And cleaned the car. Appreciate that. costs. Thankful for the shuttle service; the driver is very nice. And cleaned the car. Appreciate that. More

As always informative and friendly. Just so expensive. Explained everything and all my options. Loved the car wash and clean. That's always a lovely bonus. Explained everything and all my options. Loved the car wash and clean. That's always a lovely bonus. More

I explained a less than ideal scenario to Mike over the phone, he listened and instantly had an option for me, I came to the dealership right away, he was professional , thoughtful and attentive to my need phone, he listened and instantly had an option for me, I came to the dealership right away, he was professional , thoughtful and attentive to my needs, he found me the perfect solution to a problem that three other dealerships were incapable of doing, he stayed late, apologized for the car not being professionally detailed and two weeks later when I called to schedule a detail it was booked right away , his follow ups were second to none and I loved his personnel emailed video message, I feel not only have I found my car salesman for any future purchases but also I have gained a friend, I can’t speak more highly about this young man, Thank you to Kia Kelowna More

Friendly staff,excellent service Enjoy visiting. Chatted with Jordan...salesman. Enjoyed cappuccino and watching old movie. Service manager kept me updated on time and progress. Vehic Enjoy visiting. Chatted with Jordan...salesman. Enjoyed cappuccino and watching old movie. Service manager kept me updated on time and progress. Vehicle nice and clean More

Good service, great people More and more I find customer service becoming very important to me. At Kia I have always had good service. I love my Sorento and they keep it in to More and more I find customer service becoming very important to me. At Kia I have always had good service. I love my Sorento and they keep it in top shape. More

First Service on Sedona Trevor was professional and the service took as long as he'd said to expect, and the cost wasn't outrageous. Nice lounge area for customers to relax Trevor was professional and the service took as long as he'd said to expect, and the cost wasn't outrageous. Nice lounge area for customers to relax while waiting. All in all, was a good experience. More