Kelowna Chevrolet - Service Centre

We would highly recommend this dealership to any one needing service or repairs to there vehicle. Everyone involved in repairing our vehicle were professional knowledgeable, courteous, kept us informed needing service or repairs to there vehicle. Everyone involved in repairing our vehicle were professional knowledgeable, courteous, kept us informed as to what stage our repairs were in and in the end saved us money. Definitely we will be back More

The tailgate on our GMC Sierra 1500 came off its hinges and broke down at Costco across the street and GMC wasn’t able to pick up our call. We showed up at Chevy looking for help and this employee was extr and broke down at Costco across the street and GMC wasn’t able to pick up our call. We showed up at Chevy looking for help and this employee was extremely helpful and immediately willing to help. He rotated the hinge and fixed it for us. He was super nice and willing to help. When we offered to pay them something for the service, they told us not to worry about it and they were happy to help. It was a great experience from this employee specifically and left us with an overall positive impression of Chevy. More

I have been waiting for weeks for a call back from September to get my car dealt with. Have had multiple people call me for an oil change but I can't get my car in to deal with it pulling and solve th September to get my car dealt with. Have had multiple people call me for an oil change but I can't get my car in to deal with it pulling and solve the problem. A problem I was told that would be dealt with before it came home with me a year ago. Every time I talk to someone I'm told their manager will call me. Haven't hear from him since September when they had my car. More

Selena was courteous, attentive and pleasant to deal with. She communicated well, directed me where I needed to go for assistance and kept me appraised of the progress on the vehicle being services. with. She communicated well, directed me where I needed to go for assistance and kept me appraised of the progress on the vehicle being services. More

After having a bad experience with trading in my 2015 Equinox for a 2019 Equinox I swore I’d never go back. But I was having issues with my exhaust leaking under the hood and figured it would be covered Equinox for a 2019 Equinox I swore I’d never go back. But I was having issues with my exhaust leaking under the hood and figured it would be covered under warranty. They had my vehicle for a full day and offered a health check while it was in. They claimed to not be able to find the leak and told me it was road salt I could smell and not leaking exhaust. I am very knowledgeable in vehicle repairs and normally do all my own work, I am not an idiot and brought it in for the warranty of buying a vehicle from them. After getting it back home I had found the exhaust manifold was leaking, a new gasket and the smell went away, just road salt causing the issue eh?????. As for the vehicle health check it was like it was done for another vehicle and just slapped together to prove they actually did something while they had my car all day, what a crock. Lied about my brake pads needing replacement, tire pressure and did not top up washer fluid as they stated. Shady dealership. Wanted to charge me $170 to store my vehicle for a day. More

Matt was very knowledgeable about my tires and gave me a great timeline for how long everything should take. Thank you Matt! great timeline for how long everything should take. Thank you Matt! More

Very good at communication and prompt service. Livia was friendly, knowledgable and respectful of my time. Livia was friendly, knowledgable and respectful of my time. More

Two years ago we purchased a 2015 chevrolet cruze. We also purchased the extended warranty. We have spent the last two years trying to get the dealership/service department to fix a continuing problem We also purchased the extended warranty. We have spent the last two years trying to get the dealership/service department to fix a continuing problem. We have spent almost $3,000.00 for service and parts with NO corrective action. Now they want us to pay an additional $3,700.00 to attempt to fix the problem. All they are doing is easter egging the problem because they don't want to perform any warranty because the problem is most likely the transmission. Our recommendation is NEVER purchase a car from Kelowna Chevrolet and NEVER ever get your vehicle serviced there. More

My sales consultant Stacey Foster at Kelowna Chevrolet went out of his way to put together a deal that worked out perfectly for my wife and I and it was done very smoothly went out of his way to put together a deal that worked out perfectly for my wife and I and it was done very smoothly More