Kanata Mazda

He found me my "Mom taxi" and Red sports car all in one. After hunting around for that next family car. The practical one that fits 3 kids and shopping that is good on gas, safe and practical. I was getting After hunting around for that next family car. The practical one that fits 3 kids and shopping that is good on gas, safe and practical. I was getting discouraged. After all My own inner child wanted something sporty, could handle well and have a little speed when needed. the test drove sold me. Jesse was able to show me that I really could have it all. All the space i needed for my weekly activities with the kids and all the power and performance I needed for a fun car. From start to finish the whole buying experience was different then all the other dealerships I had dealt with. There was no high pressure sales get you behind a desk crunch numbers go back and forth. Just straight up he let the car talk for itself listened to my needs and fit me with the right car without any effort. He event taught me a little something about the Mazda Zoom Zoom button and if you don't know what that is you better go ask him. More

Look no further when buying a new car We thoroughly researched and tested new cars online and at many dealerships before committing to buy. By the time we got to Kanata Mazda, we were down We thoroughly researched and tested new cars online and at many dealerships before committing to buy. By the time we got to Kanata Mazda, we were down to two cars on our shortlist. It was our first visit to this dealership and didn't know anyone, so the receptionist called Jesse Deslauriers, who just seemed to be the next available sales guy. We had no idea that we were in for a very pleasant surprise. Jesse was very knowledgeable, courteous and patient (great sense of humour, too!). He is someone who is passionate about cars and has many talents, and this shows in the service he provides to customers. First he talked about the differences between a Mazda CX-5 and a Kia (we were still considering the Sportage). Then he asked how our test drives were so far with other dealerships. We told him that all of them were basically the same 5-10 minute loops in the neighbourhood, possibly including a stretch of the Queensway. He smiled and said that he would give us a different ride, which he did. Jesse demonstrated the car's abilities not only on city streets (e.g., smooth and form ride, solid handling, blind spot alerts) and the highway (zoom, zoom!) but also on the dirt road (quick and firm stop without veering or slippage) and even in a large ditch on soft and wet soil (no problem getting out). After all, the CX-5 is an all-wheel drive SUV, and he showed us that a car like this really shines in difficult circumstances. Jesse was also very pleasant to deal with when it came to negotiating the price. He was fully open about the dealer invoice and how much money he wants to make over that. We didn't make a deal that night because we wanted to see the Kia as well before making the final decision. However, as we walked out of the dealership, we knew that there was no way that we could choose anything else but the CX-5. The next day we finalized the trim and options, and offered a price (in an email) that would achieve his target and also worked for us. He called us within a couple of hours and confirmed the deal. We then went back the same night to finalize everything with Phil, the sales manager, and David, the finance manager. I want to add that dealing with Phil and David was also a pleasure: they were very knowledgeable and extremely accommodating, and provided great service through and through. We decided to get an oil change package at a good discount, so we will be visiting their service department regularly. Needless to say that, when we went back to pick up the car a few days later, everything was in order. Jesse took another 45 minutes to show and explain all the features of our new car. If you are in the market for a new car, look no further than Kanata Mazda and Jesse Deslauriers! More

Great Buying Experience I came back to this dealership to purchase my first car (2017 CX-3) after visiting it a few years ago when my mom bought her Mazda. Jesse was of great I came back to this dealership to purchase my first car (2017 CX-3) after visiting it a few years ago when my mom bought her Mazda. Jesse was of great help in the process and helped me with some promotions I was interested in. More

Amazing service! I have bought a few cars from different car dealers and i have to say that this is the BEST experience i have ever had. My salesman Jesse Delauriers w I have bought a few cars from different car dealers and i have to say that this is the BEST experience i have ever had. My salesman Jesse Delauriers was very professional and answered all my questions without hesitation. I like a salesman who are straightshooters and Jesse did just that. I would highly recommend Kanata Mazda to anyone. More

Great car, great service Dear Sir, I recently purchased a 2016 Mazda 3 GT from your dealership. My salesperson was Jesse Deslauriers. I am writing this brief email t Dear Sir, I recently purchased a 2016 Mazda 3 GT from your dealership. My salesperson was Jesse Deslauriers. I am writing this brief email to let you know what a delightful experience it was from day one thanks to Jesse. He knows the product and was extremely effective at making sure I understood it, but even more importantly was the way he did his job. He was very responsive to my needs, spending the time to ensure he understood them and doing his best to make sure they were met. Whenever I had questions or tried to followup on something he responded even when he knew I was still debating my purchase. He always treated me with friendly courtesy and respect and he demonstrated he was a person of integrity particularly while we were working negotiating a fair price. And on top of all that he has a wonderful sense of humour. You can be assured that should I ever be looking to purchase another car, or if I know someone who is, I will not only recommend Mazda but will be telling them to go to Kanata Mazda and ask for Jesse. More

First time purchasing a Mazda I spent countless hours on the internet investigating the specifications of almost all small car brands & all car dealers in the Ottawa area. Once I k I spent countless hours on the internet investigating the specifications of almost all small car brands & all car dealers in the Ottawa area. Once I knew what car I wanted (the Mazda 3 GS) I focused my research on the reviews of dealers: their sales personnel and after sales & service reviews. Based on my research, I decided to purchase my Mazda at Kanata Mazda. I knew I wanted Jesse Deslauriers as my sales representative based on all of the positive reviews I had read. I started dealing with Jesse via e-mail. He answered most of my questions prior to me coming in for a test drive which sped the whole "in the dealership" process up. He certainly knows his products. Jesse actually provides a REAL test drive of the vehicle. Not one of those 40 kilometre an hour around the block kind of test drives but one that actually tests the features of the car. My wife and I both drove the car and Jesse had us drive on back roads and on the highway so we could try different maneuvers that showed what the Mazda 3 GS is capable of. Exactly what you want in a test drive. There was very little haggling back and forth since Jesse & I had already worked out a lot of the pricing over e-mail. We think we got an excellent deal without a lot of hassle. Debora Julien was also very helpful with all of the paperwork that goes with the purchase of a new car. We picked up our new car two days later as promised with all of the options installed as promised. Just in time for the long weekend. We couldn't be happier. If you want an (almost) pain free sales experience then I highly recommend contacting Jesse. More

1st Time buying a Mazda My spouse and I shopped around for our new car for over a month to many different dealerships and were having a terrible experience until we met Jesse My spouse and I shopped around for our new car for over a month to many different dealerships and were having a terrible experience until we met Jesse at Kanata Mazda. He made us feel comfortable and confident in our buying experience which in the end resulted in why we bought our car with Jesse and Mazda. His knowledge of the cars and ability to recognize and deliver what we were looking for was beyond anything we expected. I would highly recommend Jesse at Kanata Mazda to anyone looking to buy a new car. More

My 1st Mazda and a good experience We shopped widely for a mid sized CUV in March and April and decided on the CX5. Chris, our sales rep was very good to work with and as we finalized We shopped widely for a mid sized CUV in March and April and decided on the CX5. Chris, our sales rep was very good to work with and as we finalized the purchase, so was the rest of the Management Team. Just had our first Service today and found the process, the waiting area/shuttle services and the price to be very competitive. Good start. My last relationship with a dealer resulted in the purchase of 4 cars and 18 years of service business, so I am looking forward to another long term partnership. More

Thanks, Jesse! Jesse Deslauriers = the trifecta of customer service: Knowledgeable, professional, and NO PRESSURE. Jesse listened to what I needed, didn't try to u Jesse Deslauriers = the trifecta of customer service: Knowledgeable, professional, and NO PRESSURE. Jesse listened to what I needed, didn't try to up-sell, and provided me with exactly what I had requested. This guy is golden! In 30 yrs of driving, I haven't had a car-buying experience this positive - until now! More

Very Happy Recently, I purchased a used vehicle from Kanata Mazda. Jesse Carr Deslauriers was the sales associate who provided assistance. There was no pressure Recently, I purchased a used vehicle from Kanata Mazda. Jesse Carr Deslauriers was the sales associate who provided assistance. There was no pressure to make the purchase and Jesse was able to provide me with all the information that I needed in order to make a purchasing decision. Jesse also followed up a few days after the transaction to make sure there weren't any problems. More