I have a 2009 Nissan 370Z with 23,000 Kilometres, just returned from a awesome trip to Kelowna which the car performed flawlessly next morning I get up start the car and 2 blocks down the road the car dies. I have it towed to Jonker Nissan in Langley first they tell me it was my cam sensor and the part has to come from Calgary I waited 2 days they put it in and then they call and tell me it wasn't the it is the camshaft sensor I had to wait 4 days for that as this was done on a Thursday and again the part comes from Calgary. They put that in and the car still does not start ! Finally they call me back and tell me that my car needs a long block which is an Engine I am in disbelief as it only has 23,000 k on it and I wanted a second opinion as the cost for an engine is $16,500. They would not release the car until I paid the bill which I understand however they told me that they had 9 hours in my car which again I am in disbelief, the service manager told me they were going to charge me for 4 hrs $650.00 I was shocked. I paid the bill took it for a second opinion and found out it was the timing chain.
Nissan would have replaced the engine the service manager told me that when Tech does not know what is wrong this is what they say !!!!
I paid $650.00 for them replacing 2 sensors that did not need replacing and also for the misdiagnosis
I did have them put the old sensors back as they were not needed.
Please be extremely cautious if you take you vehicle there for repair.
I thought that because they were a dealer they would be able to properly diagnosis the problem and repair it.
I will never ever have any dealings whether buying a new car or taking my current vehicle there for repairs.
On a side note taking the entire top end off was 4.5 hrs so what did Nissan do for 9 hrs ?