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Jonker Honda

Surrey, BC

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1,189 Reviews

19515 Langley Bypass

Surrey, BC

V3S 6K1

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1,189 Reviews of Jonker Honda

June 28, 2016

Very satisfactory A1 service . Most efficient and each person was helpful and courteous. N.b. Rating for Andrea and Miguel 5 . Numbers didn't register. More

by prisbilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Arthurs, Miguel Bagara
June 27, 2016

So-So #1) We took our vehicle in for a booked appointment for warranty work on a couple of occasions. They established what they thought was the problem. More

by themcgowans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miguel Bagara
Jul 19, 2016 -

Jonker Honda responded

Our Apologies for our poorly staffed express lane the day your Husband came down. No good excuse for that one. The issue with parts on hand is one we are dealing with constantly as well. Our Parts warehouse used to be in Richmond and we were able to access parts same day in the past but Honda Canada has now moved to a central hub parts warehouse in Calgary and we can only access parts if we order them before 3pm for a next morning delivery. As to the taking drives with technicians to explain problems and issues, we feel that this direct approach with accessible technicians and one on one communication is the most effective way to solve problems right the first time. Often a written out complaint doesn't convey a particular sound or noise issue or feel that a personal communication would. Again our apologies and we hope to make a better impression on you in the future. - Erik Jonker

June 26, 2016

timimg belt andrea franklin was amazing...kept me updated on what was needed...she is knowledgeable and efficient...she tells me what repairs are needed and what More

by pyarasinghark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Arthurs
June 26, 2016

Excellent service Rael was very keen and really interested in having us comfortable during our visiting that ended up with us getting a brand new Honda HRV. I would cer More

by Fernando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rael Miranda
June 25, 2016

Great Experience I have bought several new cars and have had bad experiences with Jonker Nissan. Jonker Honda and specifically Scott was a welcome change. I would re More

by Derek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Stephens
June 24, 2016

No hassle purchased a 2016 CR-V touring suv. Our salesman was Randy who new the vehicle and was very nice to deal with. When we purchased we were in our new veh More

by carey rychly
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Ho, Randy Pohl
June 24, 2016

Completely Top Notch I was able to get an appointment quickly and all of the service staff that I dealt with were totally professional and able to help me out completely. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Eden, Chris Sjoquist
June 23, 2016

Great Service! Appreciated the time Sarav took in detailing all the features of the car, and explaining all the different trim levels. Felt appreciated even on initi More

by Love My Odyssey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarav Luthra
June 23, 2016

Excellent Service Great Deal for our new CRV The sales staff Scott was very informative, and not pushy which really prompted us to stick with him. We had gone to other Honda dealerships in the p More

by Betty Anand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Cheung, Scott Stephens
June 22, 2016

Excellent Service Everything was explained fully from start to finish. Moe explained everything about the car. When I went to pick up the car Jim was very helpful about More

by garry rowand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gillis, Moe Hussain
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