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Jonker Honda
Surrey, BC
1,189 Reviews
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1,189 Reviews of Jonker Honda
July 21, 2016
Great Service Bought my new car here, the service was great, and for the first time at a dealership I was treated very well. Jason was knowledgeable and didn't mak Bought my new car here, the service was great, and for the first time at a dealership I was treated very well. Jason was knowledgeable and didn't make me feel like he was just trying to make a sale. I'll be recommending this location without a doubt! More
by Sparklyz12
Employees Worked With
Jason Smithers
Helpful July 21, 2016
New civic purchase My family needed a second car quickly and we knew that Jonker Honda was the place to go. We love the service we get there and had purchased cars there My family needed a second car quickly and we knew that Jonker Honda was the place to go. We love the service we get there and had purchased cars there previously. It's a great team! More
by Civicrd
Employees Worked With
Alan Cheung, Linda Ho, Dan Sak, Stella Pekarsky
July 21, 2016
Best service I've received Not only are the staff here very personable and professional, but they took pains to make sure that each aspect of my service experience was enjoyable Not only are the staff here very personable and professional, but they took pains to make sure that each aspect of my service experience was enjoyable and that I was treated with respect as a customer. They went the extra mile by washing and vacuuming my car. I'm very impressed and will continue returning. More
by seeketchum
Verified CustomerEmployees Worked With
Joanne, Jill Eden, Kathleen Paddington
July 20, 2016
Enjoyable I dealt with Jason and he was friendly and accommodating. I found him knowledgeable and this put me at ease. He came across in a very professional m I dealt with Jason and he was friendly and accommodating. I found him knowledgeable and this put me at ease. He came across in a very professional manner More
by Lms906
Employees Worked With
Jason Smithers
July 20, 2016
Very Good The service at Jonker was excellent. From the moment I asked for service they were kind and very knowledgable about the vehicles and very open to ques The service at Jonker was excellent. From the moment I asked for service they were kind and very knowledgable about the vehicles and very open to questions. The sales team was not pushy at all and wanted to make sure I had all my questions answered and made me feel very comfortable. Buying a new vehicle can be very stressful and Jonker made it very easy and enjoyable. I highly reccommend Jonker as an easy place to buy a car. More
by jdchad
Employees Worked With
Dan Sak, Stella Pekarsky
July 20, 2016
Jonker Honda Service Brought my car in for an oil change. I'm usually really happy to see my car come out washed and vacuumed but neither was done which unfortunately make Brought my car in for an oil change. I'm usually really happy to see my car come out washed and vacuumed but neither was done which unfortunately makes Jonker no different than most of other oil change shops. More
by ZGMATYAS
Employees Worked With
Andrea Arthurs
July 20, 2016
Consistently great! Love this service department. Andrea and all staff here are friendly and professional. Andrea always take the time to explain everything clearly to Love this service department. Andrea and all staff here are friendly and professional. Andrea always take the time to explain everything clearly to me. I like the fact that they have a complete record of what was done to my car. I drive all the way from Coquitlam to this service department because of the people. More
by lhyder
Employees Worked With
Andrea Arthurs
July 20, 2016
Very satisfied! Frank helped us out and he was absolutely fantastic! After the sale, he was still available for any questions and concerns, which made me feel great a Frank helped us out and he was absolutely fantastic! After the sale, he was still available for any questions and concerns, which made me feel great about buying a car from him. I will definitely be back for regular maintenance on my new vehicle! Thanks so much Frank! More
by Brittany
Employees Worked With
Frank Lamiel
July 19, 2016
Excellent Dealership is accessible from the hwy. Sales rep are friendly. Service clerks are upfront with time needed for vehicle to be serviced.keep up the goo Dealership is accessible from the hwy. Sales rep are friendly. Service clerks are upfront with time needed for vehicle to be serviced.keep up the good work. More
by 2020ayay
Employees Worked With
Frank Lamiel
July 19, 2016
Experience Left A Bad Taste In Our Mouths My wife and I purchased a new Honda Fit and had a less then desirable experience. I will start by saying the experience dealing with our salesperson My wife and I purchased a new Honda Fit and had a less then desirable experience. I will start by saying the experience dealing with our salesperson Scott Stephens was great. He allowed us to take the car for a test drive and then provided us with a great deal and was honest and genuine. Where the process broke down and the customer service level was inadequate was when we sat down with finance services coordinator Stella. She went over the financing and purchase of the car and we paid part of our down payment via our Visa be she never told us that we needed to bring a certified cheque for the balance or that both my wife and I need to be there to pick up the car. So when I showed up to pickup the car I was told I could not pay the balance with a personal cheque and that my wife needed to be there as well to sign the papers. This left me very disappointed and I was left to walk home as I was expecting to driving our new car home. I emailed Scott later that night to let him know my disappointment of the experience and he apologized and said management had been notified. We rescheduled our appointment to pick up the car a few days later and when we arrived there was no verbal apology by anyone at the dealership to the poor customer service from a few days earlier which again I was very disappointed at. We completed the finance transaction and got our insurance and Scott showed us a few things on the car. I thanked him and drove away with the new car. The bottom line is that the finance experience ruined our car buying experience and when there was no verbal apology the day we picked up the car just left us feeling like we got punched in the stomach. In lite of this poor customer service I will be bringing our new Honda Fit to another dealer for service moving forward. Thank You. More
by Wayne Kuzek
Employees Worked With
Scott Stephens, Stella Pekarsky
