
Jonker Honda
Surrey, BC

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1,191 Reviews of Jonker Honda
Very good When I inquired about the first time service I was told I only needed the oil change and filter, tire rotation was not required. I get to the shop and When I inquired about the first time service I was told I only needed the oil change and filter, tire rotation was not required. I get to the shop and then told that the tire rotation should be done and they wondered why I was told different. You need to be clear when giving maintenance requirements since I pay the extra costs when I get to your dealership and find the price goes up! More
Great! It was a great experience! Still waiting for our second fob.everyone we dealt with were great.We would recommend your dealership to others for sure. It was a great experience! Still waiting for our second fob.everyone we dealt with were great.We would recommend your dealership to others for sure. More
I love my Honda CRV This is my 2nd CRV that I have obtained through Jonker Honda. Specifically the service I received from Byron Lavery both times has been exceptional. This is my 2nd CRV that I have obtained through Jonker Honda. Specifically the service I received from Byron Lavery both times has been exceptional. I recommend him and Yonker Honda to anyone that is interested in a Honda vehicle. More
It was great friendly service, Chris and Greg was great a few weeks ago when I came in for an oil change and went through recomendations for my vehicle regardiging door key, timing Chris and Greg was great a few weeks ago when I came in for an oil change and went through recomendations for my vehicle regardiging door key, timing belt. I got my dash console lights done and drain and changed transmission oil. Maire was great in helping me order parts with the parts service and booking another appointment with the service department. THank you for the great service. More
always do a fabulous job Arrived to busy service counters - so Greg took me aside to the service desk in the bay area - very nice touch - I didn't have to wait. Car was in fo Arrived to busy service counters - so Greg took me aside to the service desk in the bay area - very nice touch - I didn't have to wait. Car was in for a quick oil change and an express detailing - love the express detailing service - took the free shuttle home as I live close by. Car was ready way before expected wait. I like how when they call you and tell you your car is ready, if you need the shuttle - they liaise with shuttle direct - and advise you the time before the shuttle will arrive to your home. Just great service! More
customer service is awesome! Received with a smile from the reception, very efficient and knowledgeable and when service was completed, explained what was done and made proposal f Received with a smile from the reception, very efficient and knowledgeable and when service was completed, explained what was done and made proposal for next visit. More
Oil Change I had an A19 message come up on my dash, The Service is an oil change and tire rotation, visual inspection of the brakes. The total is over $250, the I had an A19 message come up on my dash, The Service is an oil change and tire rotation, visual inspection of the brakes. The total is over $250, the oil change is $80 with taxes in. I understand the warrenty issue of using Honda parts, but come on an extra $200 to look at my brakes and rotate my tires, too expensive. If the car is up and getting the oil changed the tires could be rotated and the brakes looked at the same time , 1 hour total for everything. More
Battery Recall Ive had really great service in the past...we come from Surrey to Langley to have our vehicles serviced but this time, my experience was less than imp Ive had really great service in the past...we come from Surrey to Langley to have our vehicles serviced but this time, my experience was less than impressive. I booked the appt for 10:15am on Wednesday and was told it would be 2 hours (on the phone). When I got there, I was told it would be 3 hours. My husband then got 2 calls (not me) looking for me? When I called Honda at at 1pm, I was transferred 4 times and told that my service agent was on lunch and to call back in 30 mins. I then got another call (to me this time) and told my car was still not ready. I let the service center know I needed my vehicle at 2pm sharp (4 hours after my appt) so I could pick my daughter up from school. It was the fully ready! More
friendly , courteous, knowledgable Adam went out of his way to explain all the features of the CRV and to help setup the radio and cell phone and if we had any questions after the purch Adam went out of his way to explain all the features of the CRV and to help setup the radio and cell phone and if we had any questions after the purchase just phone and give him a call and he would help any way he could More
Quick, friendly tire repair service Jonker did a great job as always. Reminds me why I stay loyal to them. I dropped the damaged tire/wheel off, they fixed it and the next day told me Jonker did a great job as always. Reminds me why I stay loyal to them. I dropped the damaged tire/wheel off, they fixed it and the next day told me it was done. I came in and they installed it. Free of charge! I was shocked. Thanks. More