Jim Pattison Volkswagen Surrey

Jetta 2019 I just brought jetta 2019 on nov 5th . The way they help their customers and provide information regarding vehicle was amazing and sufficient . Custom I just brought jetta 2019 on nov 5th . The way they help their customers and provide information regarding vehicle was amazing and sufficient . Customers satisfaction is the first priority at this place. Thanks sales person Frank and the manager who made all this possible according to our budget. More

Overpaid! I suppose it's my fault. The sales general sales manager kept telling me he couldn't go any lower. At some point i believed him. Turns out my friend b I suppose it's my fault. The sales general sales manager kept telling me he couldn't go any lower. At some point i believed him. Turns out my friend bought the exact same car as me from them months earlier for 4,000 less! I was eager and didn't wait for her to look up her paper work till after. I also got a terrible trade in rate for my car (again my fault). Everyone there kept telling me "wow you got such a good deal" however i heard later they say that to everyone. I will never go there again and i will definitely brush up on my bargaining skills as they are hard to get down even when there is A LOT of bargaining room. More

Courteous and professional ! I recently purchased a 2017 Jetta TSI at JPVolkswagen Surrey. Dennis Zephyr and Deep worked hard to get me my new car. Once Deep solidified the financ I recently purchased a 2017 Jetta TSI at JPVolkswagen Surrey. Dennis Zephyr and Deep worked hard to get me my new car. Once Deep solidified the finances .. Zephyr and dennis made sure the car was pristine when I came to get the car. Zephyr spent his valuable time going over the car functions ,safety features and emergency contacts. A blue tooth issue was at first aggrevating but was remedied speedily by the service department. (Reg & Candice) Love my new Jetta ! Ty to everyone at JPVolkswagen ! More

Amazing service I bought a 2018 Golf from the jim parttison company last week . with the help of Mr Zephyr He . He is a very profesdional salesman and give me lots of I bought a 2018 Golf from the jim parttison company last week . with the help of Mr Zephyr He . He is a very profesdional salesman and give me lots of good advices , he has good manner and honest and enthusiasm during the buying process. I am very happy .Thanks for the amazing service by Mr Zyphye He and the company. More

Service Department Amazing, fast and efficient service provided by Reg Bains. I ran into an issue with my Jetta this morning where the door wouldn’t close. I called VW a Amazing, fast and efficient service provided by Reg Bains. I ran into an issue with my Jetta this morning where the door wouldn’t close. I called VW and explained the issue to Reg whom advised me to bring the car in. He had it fixed in a hour and was very accommodating to my schedule on short notice. I make my way from to Richmond to deal with Jim Pattinson VW service due to the customer service and friendly staff. More

Great customer service I bought a new 2018 golf R from jp volkswagen and they were very helpful and I would recommend this dealership to all my family and friends 😆& I bought a new 2018 golf R from jp volkswagen and they were very helpful and I would recommend this dealership to all my family and friends 😆😆😆😆😆 More

Poor Craftsmanship and very poor customer relationship I had a warranty issue, They did not even understand the problem, then they charged me $120 for 10 minute checking, because it was 'no warranty issu I had a warranty issue, They did not even understand the problem, then they charged me $120 for 10 minute checking, because it was 'no warranty issue'. I had the non-existent warranty issue fixed at a good dealer instead . Rip off outfit More