Jim Pattison Hyundai Surrey
Surrey, BC
Filter Reviews by Keyword
By Type
33 Reviews of Jim Pattison Hyundai Surrey
Above and beyond service today. The repair mgr actually came to my home to help with my car emergency. Could not be happier with this level of service. Highly recommend The repair mgr actually came to my home to help with my car emergency. Could not be happier with this level of service. Highly recommend More
Best Customer Service! !! I've got many services from Hyundai in the past and I had to bring my car for a recall. When Allan learned that I paid for the same services he ask !! I've got many services from Hyundai in the past and I had to bring my car for a recall. When Allan learned that I paid for the same services he asked Ryan his staff to request a refund to be made to me. Every time I called Ryan to get an update on this case ,not only that he was nice to me on the phone but he would also let me know how he is going an extra mile to get me the best refund possible. Thank you Ryan .You are the best. Patrick More
My wife and I have been dealing with Jim Pattison Hyundai for over 30 years and have purchased multiple vehicles from them both for ourselves and for our daughters. We trust them, but in particular, we trus for over 30 years and have purchased multiple vehicles from them both for ourselves and for our daughters. We trust them, but in particular, we trust their service department, and that is what separates them from other auto dealerships. I would not hesitate in recommending them if you are looking for a new vehicle. More
I had a great experience with Jim PATTISON Hyundai Surrey. Just the thought of having a new car preferably Hyundai and reluctantly browsing the net took me to this great company after a quick phone co Surrey. Just the thought of having a new car preferably Hyundai and reluctantly browsing the net took me to this great company after a quick phone conversation with Mihir Mecwan. He made my experience with Jim Pattison Hyundai Surrey as stress free as possible with excellent customer service, dedication, and advise to my choice of car. I planned buying a Hyundai Sonata but out of excitement end up getting an SUV Hyundai Tucson. Jim Pattison Hyundai Surrey should feel honored to have such a great and caring sales representative/ Product Advisor like Mihir Mecwan working for them. Sam, the financial guy was just a gentleman to the core. He really took time to explain everything to me in a simple language. I have already give the contact of Sam and Mihir Mecwan to my colleague at work that wants to buy a car. Anyone looking to purchase a vehicle Jim Pattison Hyundai Surrey is the place to go. ERIC. More
Am so happy to get my preferred santa fe 2021 today. Sam you are the best. Thanks to you and your staffs. Will definitely recommend my friends and family. you are the best. Thanks to you and your staffs. Will definitely recommend my friends and family. More
The staff is amazing specaily the representative Allwin he is so helpful and humble i had an amazing experience in jim pattison Thanks you all he is so helpful and humble i had an amazing experience in jim pattison Thanks you all More
Not up front $$$$$$$ When you purchase a car it is your right to now how much you are going to pay for a car? Not at this dealer ship more concerned about the payment. Dud When you purchase a car it is your right to now how much you are going to pay for a car? Not at this dealer ship more concerned about the payment. Dude I want to know how much you are selling the car for after a while the salesman came back $39,000 for a Hyundai are you nuts? LMFAO now I know why it was so hard to tell me the price even they know that this is ridiculous. Remember people ask the price when you purchase a car don't ask the payment as this is irrelevant until your credit is pulled. More
Best Customer Service!!! I've got many services from Hyndaai in the past and the service it was just ok but each time when Allan the service manager helped then the service wa I've got many services from Hyndaai in the past and the service it was just ok but each time when Allan the service manager helped then the service was Excellent!! He was very helpful and basically just AMAZING!! I have never seen anyone like Allan how he helped and gave the best customers service!! Thank you Allan!! More
Two Flat Tires And No Help From Service Staff I had my Hyundai Santa Fe towed to Jim Pattison Hyundai as my Wife got two flat tires. This was the worst move I should have towed it to somewhere els I had my Hyundai Santa Fe towed to Jim Pattison Hyundai as my Wife got two flat tires. This was the worst move I should have towed it to somewhere else. Because my tires were covered under warranty at Costco and Jim Pattison Hyundai surrey wouldn’t be providing me with tires they would not help me.I asked them, can I just change the tires myself in your parking lot because I have two little kids and my wife needs her car back , and they did not care and refused. The service manager Allan Yui and Brian Kim were very unsympathetic towards my situation . Long story short I had to drive my car out of their parking lot to a close parking spot not on their property ,while Allan yui and Brian were laughing at me through their shop window ,very disappointing. In my eyes this is very poor customer service and a total lack of professionalism. They have a shop full of tools and here I am on the side of the road using my jack from my car to remove my tires while just 10 meters from me there is Jim Pattinson’s shop wow !!! The staff not once even came to see if I was okay or needed anything. I even told Brian Kim and Allan Yui I would pay them for their help as I needed to get my wife back in her car as my kids have many activities but these Two did not care and just sent me on my way. I would never go to this dealership ever again . More
Helpful staff with great attitudes! We just traded in our 10 year old car for a new Elantra. Very helpful staff, especially Sam & KC. It was our best car purchasing experience. We just traded in our 10 year old car for a new Elantra. Very helpful staff, especially Sam & KC. It was our best car purchasing experience. More