Jim Keay Ford Lincoln

No pressure, great customer service! I wouldn't normally write reviews. I hate writing them, but these guys really impressed me. The customer service was amazing. The sales consultant Dav I wouldn't normally write reviews. I hate writing them, but these guys really impressed me. The customer service was amazing. The sales consultant Dave Charter was simply amazing. If anyone wants to buy a car, i highly recommend him. There is no pressure. But most important of all, he was able to do what no other sales consultant was able to do, (and what in the end really won him the sale) when i asked him a question and he didn't have the answer, instead of lying or giving an unrelated vague answer, he simply said "Actually, I'm not sure, but we can look into it when we get back to my desk". The fact that he was able to admit to not knowing something, but further, his willingness to find the answer with us, is what to me, divides him from a normal sales consultant. More

Off to a great, long career My husband and I recently leased an Escape from Kurtis. He was friendly, knowledgeable, professional and patient. He was also prompt in all follow-ups My husband and I recently leased an Escape from Kurtis. He was friendly, knowledgeable, professional and patient. He was also prompt in all follow-ups. More

very good service and salesmanship We have purchased several vehicles from Jim Keay Ford Lincoln and both my Ford Explorer and Ford Escape are serviced there on a regular basis. Dave We have purchased several vehicles from Jim Keay Ford Lincoln and both my Ford Explorer and Ford Escape are serviced there on a regular basis. Dave Charter was very helpful in providing us with information and service when purchasing the new Escape More

efficient and courteous I recently purchased a vehicle at Jim Keay Ford. I was referred to Kurtis by the lady at the courtesy counter upon arrival. Kurtis took time to ask an I recently purchased a vehicle at Jim Keay Ford. I was referred to Kurtis by the lady at the courtesy counter upon arrival. Kurtis took time to ask and define my needs concerning my vehicle of choice and showed me some great options. He took the time to show me vehicles outside and test drive one. Never put any pressure to buy, or feel rushed. He is a gentlemen, very polite and knowledgeable about his products. Nothing more needs to be said as I am very happy with my experience at Jim Keay Ford. More

Best service ever! If your someone shopping around for a Vehicle, even if you dint have ford in mind give them a visit! I worked with Carmelo Vita on the purchase of my If your someone shopping around for a Vehicle, even if you dint have ford in mind give them a visit! I worked with Carmelo Vita on the purchase of my Brand new 5.0 mustang track pack. He helped me put the right package together with the best deals offered by ford. I am a very Happy customer. Carmelo was reachable at all times of the day to answer my questions and keep me posted on the progression of the deal. Give Jim Keay (Carmelo Vita) a call 613-841-1787 or even better pay him a visit if your interested to see what world class service is like and get a GREAT deal! More

Great service! From the moment I walked through the front door, I was greeted with a smile and shown genuine concern to respond to my needs in a timely fashion. My From the moment I walked through the front door, I was greeted with a smile and shown genuine concern to respond to my needs in a timely fashion. My sale consultant, Kurtis, was eager to listen to my specific requirements, for the purchase of a new vehicle, and shown me exactly what I wanted to see and nothing more. He was courteous and accommodating through out the whole process. My experience at Jim Keay was a positive and pleasant one where in other occasion the purchase of a new car could create stress and anxiety. I will without a doubt consider returning to this Ford dealership for the purchase of my next vehicle. More

Great Service! I recently purchased my first brand new car from Dave. He was helpful and friendly from the moment I walked in the door. He answered all my questions I recently purchased my first brand new car from Dave. He was helpful and friendly from the moment I walked in the door. He answered all my questions and never made me feel rushed. He even sat with me in the car to familiarize me with all the gadgets. Very knowledgeable about all the vehicles. Thanks again! More

AWESOME SERVICE I found Mike and Dave Great to deal with.. took to time for the personalized service... in fact anyone I spoke with was terrific. highly recommend I found Mike and Dave Great to deal with.. took to time for the personalized service... in fact anyone I spoke with was terrific. highly recommend both the sales and service of this dealer ship! More

Highly Recommend I was in need of a new vehicle and was apprehensive about the process of purchasing a new car. I went to Jim Keay Ford and was fortunate to have Dave I was in need of a new vehicle and was apprehensive about the process of purchasing a new car. I went to Jim Keay Ford and was fortunate to have Dave Charter as my sales associate. Dave's approachable, friendly, respectful manner immediately put me at ease. Due to his remarkable customer service, I'm now the owner of a new 2014 Ford Escape. The other staff that I interacted with at Jim Keay were also phenomenal. I would HIGHLY recommend this dealership! More

Woodley was Wonderful! My husband and I were searching for a used Ford Edge with certain features and we found one at Jim Keay. Before going to the dealership, I looked onl My husband and I were searching for a used Ford Edge with certain features and we found one at Jim Keay. Before going to the dealership, I looked online and read reviews about Jim Keay and was pleasantly surprised that so many of their staff had really good reviews (we are talking about buying a car afterall!). I was most impressed with Woodley Belony and when we walked through the door- there he was so we went right over to him and he dropped what he was doing to find out how he could help. Woodley exudes friendliness, enthusiam and passion for his work and his customers. He went above and beyond to understand what our needs were and showed us a number of viable options. He knows his stuff! When it came down to the dreaded details, he allowed us the time and space we needed to come to our decision and was very respectful-- no nasty haggliing or pressure tactics. All in all, the deal was done and we had a pleasant experience, thanks to Woodley. He dropped off my car at my work, and transferred everything to the new car, offered to walk me through any operational details of the car, and again, did not rush me and was very kind. Thank you to Woodley and Jim Keay-- for paying attention to customer service and for a respectful car-buying experience. Best, Brigitte & Mark More