Jim Gauthier Chevrolet

TERRIBLE Terrible Had to fight too often for what needed to happen constant delays on getting appointments made for service that car should have already come p Terrible Had to fight too often for what needed to happen constant delays on getting appointments made for service that car should have already come put on seeing as i Ordered a car with exactly what i wanted not one off the lot More

Terrible Service and management that doesn't keep their word Went for a test drive one night and they wouldn't even give me the price of the vehicle unless I was going to commit to buying it. The salesperson to Went for a test drive one night and they wouldn't even give me the price of the vehicle unless I was going to commit to buying it. The salesperson told me I probably know more about the vehicles than he does. Brought in a flyer I got in the mail from Jim Gauthier for a free Timmies card and they never gave me the card. I emailed the manager who said he was sorry about the Timmies card and would send me two cards. I only got one card in the mail. I talked to someone who is involved in training for the dealerships and he said Jim Gauthier is not the type of place you go if you want service as they do alot of volume and fall short on the customer service part. He did not recommend buying a vehicle from there and neither do I. More

Excellent. The team at Jim Gautier Chevrolet went above and beyond , from Ali and Jarrett to Priscilla and Greg in finance.....Great Job and Thanks Again! The team at Jim Gautier Chevrolet went above and beyond , from Ali and Jarrett to Priscilla and Greg in finance.....Great Job and Thanks Again! More

Satisfied Customer Recently purchased a used vehicle (Chev Trax). The sales personnel and other staff were very helpful. This is the second vehicle we have purchased f Recently purchased a used vehicle (Chev Trax). The sales personnel and other staff were very helpful. This is the second vehicle we have purchased from this dealership and the service department has been very good in keeping the vehicle running well which is much appreciated. More

Amazing service department Purchased my vehicle from jim gauthier chevrolet six months ago. I really liked the sales staff they treated me well. Brought my car in for service to Purchased my vehicle from jim gauthier chevrolet six months ago. I really liked the sales staff they treated me well. Brought my car in for service today and was blown away, friendly staff, quick service, they washed my car and shuttled me to work and back. Thanks!!! More

Loved the dealership! Thank you so much Ali and Liz! you where both amazing! Love my Camaro. A big thank you to Priscila as well for explain all the features. Thank you so much Ali and Liz! you where both amazing! Love my Camaro. A big thank you to Priscila as well for explain all the features. More

Very Traumatic and Stressful Experience We had a very traumatic and stressful experience with this car dealership. The staff are untrustworthy , very rude and disrespectful to costumers. Aft We had a very traumatic and stressful experience with this car dealership. The staff are untrustworthy , very rude and disrespectful to costumers. After a week of talking to the lady sales agent, she told me that they have already the vehicle that Im looking for and we had a deal. The next day we drove 6 hours with my pregnant wife, my 3 year old daughter and my bro-inlaw to this car dealership to found out that the vehicle we want was not there. What their real motive is just to offer us their other vehicles which we do not like. We were victimized by their "bait and switch selling scam". We had an argument with the lady sales agent and the sales manager who is very rude and disrespectful to costumers. Their staff should undergo training and seminars how to handle costumers properly. No wonder their ratings are low. So be warned! Never make any business with Jim Gauthier Chevrolet! More

Pleasant experience The staff treated me with respect and understanding during my purchasing experience, They treated me in a very professional manner which was very ple The staff treated me with respect and understanding during my purchasing experience, They treated me in a very professional manner which was very pleasing to me. More

The worse vehicle purchased on a dealership This is the the first time I purchased from a dealership and this is the most dis-appointment a buyer will ever had. The day I used the car the door w This is the the first time I purchased from a dealership and this is the most dis-appointment a buyer will ever had. The day I used the car the door would not open after a week shifter won't shift this is a pre-owned 2013 Dodge Grand Caravan. I don't know how they inspect or check there used vehicle. We just trade the car and loose some money to avoid further problem but when we cancel the insurance they really give us a very hard time in claiming the money that we paid for it. More

Trumatic Experience PLEASE be warned, don't ever make business with this delaership if you don't want to undergo what we went through with them specially with Mari Luomi PLEASE be warned, don't ever make business with this delaership if you don't want to undergo what we went through with them specially with Mari Luomi and her supervisor. More