Jaguar Land Rover Metro West

The inspection of my vehicle was done well. Was left with grease stains on my beige dashboard. I asked if it was possible to find serial number for Sirius radio, but hav not been given a solution. with grease stains on my beige dashboard. I asked if it was possible to find serial number for Sirius radio, but hav not been given a solution. More

A great dealership, as they have a professional stuff members, and they are so kind. members, and they are so kind. More

Very professional Staff is very professional and helpful Very professional Staff is very professional and helpful Everything they did was done right and on time Very professional Staff is very professional and helpful Everything they did was done right and on time More

I wanted to surprise my wife by gifting her my purchase for her birthday and the staff was accommodating over and above to make this happen for me. She was pleasantly surprised for her birthday and the staff was accommodating over and above to make this happen for me. She was pleasantly surprised More

Farhan was very helpful and accommodating. I would highly recommend the service with Farhan there. recommend the service with Farhan there. More

Big Thanks to Ahmed Jeewa for the amazing experience we had at the dealership. We got an initial appointment with a very short notice from our part and Ahmed still managed to squeeze us in. From there, we had at the dealership. We got an initial appointment with a very short notice from our part and Ahmed still managed to squeeze us in. From there, we experienced great customer service with constant updates all throughout the process. He was very knowledgeable and attended to all our queries with utmost passion. More

horrendous service from your financial managers and service parts. Started the re-finance process since July 16th indicating that end of August was going to be our busiest time of year. Our lease was service parts. Started the re-finance process since July 16th indicating that end of August was going to be our busiest time of year. Our lease was up Sep 1st, and our intention was always to buy back the vehicle and do our 3rd leased vehicle with you when inventory was back in stock. Sent a follow up email July 29th, no response. Followed up again Aug 18th to get a response Aug 19th. (over a month later from my initial email/phone calls to start the buyout/finance process). Finally the inspection was booked and deal was done in the middle of my busiest time of year (which I specifically asked for this to be done prior too). Here we are Sept 10th, and I still have not received my final document a copy of ownership. Sent another two emails asking for a copy of the ownership, nothing. Your dealership has been a disaster to deal with over the past 7 years (except for Anna my sales rep and Idris). There was a clear difference in your floor staff when greeting/doing service calls on male owned vehicles vs females. On our last visit to do the safety, your service/parts manager was yelling at a female junior staff member in front of other customers. All of your staff looked on and said nothing. As a female led business, I will not be supporting your organization in the future that clearly shows favouritism on who they want to deal with and who they treat differently More

This dealership greets you on arrival in a friendly confident and organized way. A thorough but relaxed history of the problem is discussed in the comfortable advisors stations and a comprehensive plan confident and organized way. A thorough but relaxed history of the problem is discussed in the comfortable advisors stations and a comprehensive plan and quote for addressing the problem is made. Various options for dealing with the time to do the job are offered and on your return for pick up the findings are reviewed and you pick up your beautifully clean car More

Originally came to this dealership because of the great service. Was pleased to come back a few years ago and deal directly with Idris and Anna in sales. service. Was pleased to come back a few years ago and deal directly with Idris and Anna in sales. More

Thanks to Adriana my visit with Jaguar Land Rover Metro location was excellent. I was very happy with the service and with Adriana excellent customer service. She was keeping me posted of everything wha location was excellent. I was very happy with the service and with Adriana excellent customer service. She was keeping me posted of everything what was happening with service to my vehicle. Keep up the good work :) Marzena More