Jaguar Land Rover Metro West

Good service I will recommend this dealership to my friend. They are really helpful when I asked about car any question and delivery car on time. thanks Jack.H. I will recommend this dealership to my friend. They are really helpful when I asked about car any question and delivery car on time. thanks Jack.H. Cesur More

10 out 10 score I will visit the dealer if I want to buy another range rover and will recommen to all my friends to visit the dealer .thanks I will visit the dealer if I want to buy another range rover and will recommen to all my friends to visit the dealer .thanks More

Great servicer Really nice to find a dealership that provides great customer service from start to finish. It's a rare thing these days! Nothing but good things to Really nice to find a dealership that provides great customer service from start to finish. It's a rare thing these days! Nothing but good things to say about our experience. More

Hien H did an excellent job. Was great dealing with him. Hien H did an excellent job providing customer service/sales. Very knowledgeable and helpful. Provided follow up phone calls and emails after I purcha Hien H did an excellent job providing customer service/sales. Very knowledgeable and helpful. Provided follow up phone calls and emails after I purchased my vehicle when I had questions. More

Good overall Leo was a good salesman . But the overall experience before Leo was not good . After Leo jumped in, the experience was really good . Thank you Leo was a good salesman . But the overall experience before Leo was not good . After Leo jumped in, the experience was really good . Thank you! More

great sales kevin was a great sales person. simply put, he gets things done. Kevin will try his best to meet your needs. make sure you go see Kevin if you ever ne kevin was a great sales person. simply put, he gets things done. Kevin will try his best to meet your needs. make sure you go see Kevin if you ever need a land rover/jag More

Great Service Great service, great vechile! I would recommend this dealership to anyone looking for great service and a high quality vechile. Domenic was helpful a Great service, great vechile! I would recommend this dealership to anyone looking for great service and a high quality vechile. Domenic was helpful and well informed. More

Average experience at Metro West. Sales excellent, service exceptionally poor. I am presently on my second visit with service and communication along with follow-up is lacking. Service Sales excellent, service exceptionally poor. I am presently on my second visit with service and communication along with follow-up is lacking. Service should be the number one priority. I am presently on my third Land Rover and I can honestly say that continued service at this facility is out of the question. I had excellent service at Toronto Land Rover; excellent service at Budds; excellent service at Mini Markham. More

Great experience I was very comfortable dealing with everyone at the dealership, everyone is professional, friendly & great to work with in getting a deal done. I I was very comfortable dealing with everyone at the dealership, everyone is professional, friendly & great to work with in getting a deal done. I was able to get my car ready for pick up, in no time, I was in my new lease in less than a week. Great customer service. This is my 3rd Land Rover from this dealership. Will be back again in the near future. More

Average experience. Don’t think I will be back again. I had an average customer service at jaguar Land Rover metro west. I remember walking into the delearship first time no one greeted me and no one did I had an average customer service at jaguar Land Rover metro west. I remember walking into the delearship first time no one greeted me and no one did in my subsequent visits. No acknowledgments or can I help you. I was never asked why I chose land rovers and what was that I wanted to buy. The transaction felt like just that. a transaction. I believe an opportunity to connect with a customer to truly understand their needs was missed. Finance experience wasn’t the best either. Kevin is friendly and a nice person but I like to relate to the Mercedes Benz family from which I am coming from. They have excellent service and after service. Even after my previous car was paid off they sent me a letter thanking me a coffee gift card. It’s stellar service. I believe for a smaller delearship land rover jaguar can better connect with their customers to deliver a much better customer service experience. It’s luxury vehicles and big money expense. I expect more. Having owned brand new BMW and Mercedes Benz prior to this purchase I can say the customer sales and service experience is much better with them. Hopefully this feedback helps towards improvement. More