Jaguar Land Rover Metro West

Dealership sold me on the advantages of buying direct from Jaguar however the level of service and effort put forward was minimal. Unimpressed with the shortcuts. Unimpressed with the price fixing happe from Jaguar however the level of service and effort put forward was minimal. Unimpressed with the shortcuts. Unimpressed with the price fixing happening. Disappointed the work agreed upon was not completed to Jaguar standards. More

It was a great experience and Jenny was very helpful throughout the process. I got exactly what I was looking for. Thank you so much. throughout the process. I got exactly what I was looking for. Thank you so much. More

Nice and qualified service with polite and professional staff Also very cooperative people and high quality building equipment.So, my wife and my feelings very good dealing with Range Rover. Regards staff Also very cooperative people and high quality building equipment.So, my wife and my feelings very good dealing with Range Rover. Regards More

Jenny Weng was patient explained the Defender's different options in detail. She responded timely to all of my questions. Very considerate and thoughtful. Thank you. options in detail. She responded timely to all of my questions. Very considerate and thoughtful. Thank you. More

Seamless and hassle-free! Very pleased with my purchase and the support I received from Anna. Metro West and Anna are very good at what they do!! Thank you and the support I received from Anna. Metro West and Anna are very good at what they do!! Thank you More

One of the best experiences with Frederick.Patient, kind One of the best experiences with Frederick. Patient, kind and considerate. He was available to take my calls, answer my questions and worked towards One of the best experiences with Frederick. Patient, kind and considerate. He was available to take my calls, answer my questions and worked towards getting me the best deal. More

My recent visit to Jaguar Land Rover Metro West was handled with exceptional customer care and service. I was very impressed with the safety precautions in place during Covid. Michael and team are very handled with exceptional customer care and service. I was very impressed with the safety precautions in place during Covid. Michael and team are very professional, knowledgeable and efficient from the time I dropped off my vehicle to picking it up. More

excellent service and great fallow up by manager Idris, jenny is the person to go. bought sports HST. great SUV with an beautiful drive and interior. jenny is the person to go. bought sports HST. great SUV with an beautiful drive and interior. More

So happy with my purchase and experience Anna was so helpful set my car up to my phone home adress etc was fast and reliable got back to me within minutes solved all my issues made it a easy enjoyably t helpful set my car up to my phone home adress etc was fast and reliable got back to me within minutes solved all my issues made it a easy enjoyably time! Jason also helped out to explain servicing etc they made a great impression will tell all my friends with range rovers to buy and service them at metro west!! Thank you ❤️ More

Metro West Dealer Feedback.I must confess I have had a Metro West Dealer Feedback. I must confess I have had a very terrible experience with the dealer. They are not at all proactive and has been a terr Metro West Dealer Feedback. I must confess I have had a very terrible experience with the dealer. They are not at all proactive and has been a terrible experience. Havent even refunded the deposit amount as it was a zero down payment. The customer has to call to enquire about the refund when they should have come forward and provided information. At the time of delivery the car software is not connected and updated to the server, so cannot download the app and use its features. have asked me to revisit the showroom. Shouldnt it be their duty to go to customer and resolve it? Also when the car is being delivered they say to come and collect the keychain the next week. Isnt it their duty to have it arranged at the time of delivery? Terrible customer experience. Atleast would have lost 3 clients who were planning to purchase the vehicle. More