Jaguar Land Rover Calgary

Poor service after they made a mistake The purpose of this review is to caution perspective buyers on working with this dealership - do yourself a favour and go somewhere else. My partn The purpose of this review is to caution perspective buyers on working with this dealership - do yourself a favour and go somewhere else. My partner purchased a Jaguar F Pace approximately 3 months ago. I was very clear with my requests - wrote every detail in several emails/texts to ensure the communication was clear. However when it came time to receive any documents from Mike - the sales representative, answers were delayed by several days, and the excuses were plentiful. Nevertheless at the end of it all Mike and his manager Kyle got all the loose ends tied up and I was ready to pick up my F Pace. I do not even recall what exactly happened that day as I was rushed out of the dealership as soon as I came in. A couple days went by and I noticed one of the features I needed and requested was missing - the GPS. I notified the dealership immediately. What did they do? Nothing. False promises from both Mike and Kyle, and the worst customer service I would have ever imagined. Promises of follow ups or returned phone calls, with no answer, nothing. No solutions, no help, nothing. Just sleazy lies, being dragged along for 3 months and despicable service. This is not a high class dealership. Do not trust these people. If you love Jaguar as much as we do, check every single detail before you get out of that dealership!! Beware!!! More

Top notch. Exceeded my expectations. Matthew is a great salesmen! He went out of his way to make sure I was more than satisfied. Awesome management team too, would highly recommend Land R Matthew is a great salesmen! He went out of his way to make sure I was more than satisfied. Awesome management team too, would highly recommend Land Rover! More

Great experience! JLR is a great dealership. Staff is very helpful and met my needs. Would definitely recommend them for anyone looking for a new vehicle. I wasn’t sure JLR is a great dealership. Staff is very helpful and met my needs. Would definitely recommend them for anyone looking for a new vehicle. I wasn’t sure what I wanted but told them the type of vehicle and they had 4 ready for me to test drive. I worked with Matthew, Trevor and David and they were great!! More

When you look you see! I took a friend to look at Jags. I have owned six Jags XJ’s over 25 years and wanted to share why I love Jags so much. I must say the service we I took a friend to look at Jags. I have owned six Jags XJ’s over 25 years and wanted to share why I love Jags so much. I must say the service we received at Jaguar Land Rover Calgary was great from beginning to end. We went to look and when you look you see. I saw a great offer on an XJ and bought. Thanks for a great experience. Mark More

Awesome Experience Great service. Easy to deal with, fast transaction and smooth process. will do business again. Thanks Jon and Paul for looking after me. Took 1 hour t Great service. Easy to deal with, fast transaction and smooth process. will do business again. Thanks Jon and Paul for looking after me. Took 1 hour to complete will refer people. More

Friendly atmosphere dealership The dealership had a great atmosphere with very friendly sales staff. The vehicle took longer than expected to get prepared with some minor complicati The dealership had a great atmosphere with very friendly sales staff. The vehicle took longer than expected to get prepared with some minor complications but was able to get all the work that was needed done. Jon was very helpful throughout the whole process and overseeing all work was completed. More

Found the car or my dreams! Jon was amazing to work with, friendly and helpful every step of the way getting into my new car! Thanks to him I was in my new car as soon as possibl Jon was amazing to work with, friendly and helpful every step of the way getting into my new car! Thanks to him I was in my new car as soon as possible ensuring everything was perfect! Thanks again Jon! More

Great service! Great, knowledgeable, and very friendly team! Helped us to find the right car for me and my family! Looking forward to my next purchase! Thanks a l Great, knowledgeable, and very friendly team! Helped us to find the right car for me and my family! Looking forward to my next purchase! Thanks a lot! Amer More