Jack Carter Chevrolet Buick GMC

Told them I had a medical appointment and needed the car back in an hour. They came through!! back in an hour. They came through!! More

We had great experience dealing with service advisor Jeremy Rae and servicing our Pontiac Vibe in this dealership. Communication with Jeremy was excellent, we got all the informations we asked for in ti Jeremy Rae and servicing our Pontiac Vibe in this dealership. Communication with Jeremy was excellent, we got all the informations we asked for in timely manner, he kept us updated on the car status frequently. We would recommend him and this service in the future. More

The services was excellent all the way form sales to parts and Jeff was great to deal with parts and Jeff was great to deal with More

They are nice and want to help but when you come in for an oil change they do not go out of their way to do more like a car wash. The shuttle service is slow and your appointment for pick up at 4:30 they an oil change they do not go out of their way to do more like a car wash. The shuttle service is slow and your appointment for pick up at 4:30 they come 15 minutes later. When you wait in the wait room they think you know where everything is so if you want a water you have to look around as know one is around to help. More

Majority of the service advisers were incredibly rude to my technician who delivered the unit we had work completed on. I was standing there to experience it. The wait time to receive our unit when we were my technician who delivered the unit we had work completed on. I was standing there to experience it. The wait time to receive our unit when we were told it was ready. I was not impressed with. Donna Ward was the only positive to our experience at jack carter. She was very transparent and incredibly nice. However I will not be returning with any of my other units though. More

Jordan always has provided our company with the utmost respect and courtesy in our vehicles needs. respect and courtesy in our vehicles needs. More

Thanks to the preinspection an important issue was found that wasnt obvious to me and so a possible breakdown on the highway during vacation time was averted. that wasnt obvious to me and so a possible breakdown on the highway during vacation time was averted. More

Excellent to deal with and always felt Mike Binotto the new car sales manager and Chris Davis our sales person had our best interest at heart! Wouldn’t hesitate to to refer the dealership to family and fri new car sales manager and Chris Davis our sales person had our best interest at heart! Wouldn’t hesitate to to refer the dealership to family and friends. More

Started out good, then we found incompetence. Tech missed the battery test... we got stranded. Then, we replaced the battery and had an issue with the alternator.Had it replaced, with serpentine Tech missed the battery test... we got stranded. Then, we replaced the battery and had an issue with the alternator.Had it replaced, with serpentine and accessory belt to be charged labour's for each individual item, eventhough the mechanic had to take everything apart for the alternator... so we should have been charged for 1 labour, not 3. Then, they said the new battery failed and wanted to install a new one. I declined... and had the brand new battery tested. It came back 100% functional. - I reached out to the dealership to address this only to be met with resistance, hostility and unwillingness to discuss. Was made to feel like I am the problem. Will strongly reconsider going back to Jack Carter. More

For the past twenty some years we have always been very pleased with the sales and service of Jack Carter. Today was a continuation of that same customer satisfaction !!!! pleased with the sales and service of Jack Carter. Today was a continuation of that same customer satisfaction !!!! More