
Island Chevrolet Buick GMC
Duncan, BC
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A Very Positive Experience. I was researching various pick up truck models and prices and phoned Island Chevrolet to arrange test drives of a new Chevrolet Colorado and a new GM I was researching various pick up truck models and prices and phoned Island Chevrolet to arrange test drives of a new Chevrolet Colorado and a new GMC Canyon. Brian Pankratz answered the phone. In addition to arranging for the test drives he sent me additional information and photos of the trucks. It was my intention to drive the trucks and then proceed to another dealership for more tests, but after meeting Brian in person I knew that if one of the trucks met my expectations I wasn't going any further. Both the Colorado and the Canyon are fine trucks. I purchased the Canyon. Brian Pankratz is a wonderful person. Brian didn't sell me the truck, he helped me purchase it. There was no high pressure sales pitch or xx. Brian is knowledgeable about the vehicles, I knew what I was looking for, we discussed the options, I drove the Canyon a second time, made an offer and he helped me get the vehicle for the price I was willing to pay. Brian is good at his job, very thorough. He is a man of integrity, he's fun and he's funny. Thank you Brian and thank you James and Craig. Michael More
Brian Pankratz work so well I bought my car recently and I am lucky that met Brian who helped me a lot and he recommended me this lovely car and I am really happy with my new car I bought my car recently and I am lucky that met Brian who helped me a lot and he recommended me this lovely car and I am really happy with my new car. Thank you so much Brian More
Love My Buick Verano I would highly recommend "Island Chevrolet Buick GMC". Brian Pankratz helped us to choose the best car for our needs. We so enjoyed our experience wit I would highly recommend "Island Chevrolet Buick GMC". Brian Pankratz helped us to choose the best car for our needs. We so enjoyed our experience with Brian, he was professional, personable and made us feel that he actually cared about us as people, not just a sale. More
CLEAN , UP - FRONT SALES .... NO MAGIC OR B.S. My experience with Christine Janzen was very straight forward, she was not forcing me to buy ! Christine was also very knowledgeable on the product , My experience with Christine Janzen was very straight forward, she was not forcing me to buy ! Christine was also very knowledgeable on the product , which helped me a lot. (a pleasant lady to deal with as well ) I came to the dealership today to get a new key cut for my old truck ,instead bought a new truck with new keys !!!! More
Very Happy with our Truck Purchase Brian Pankratz was the reason we purchased our new truck when we did. All the other times we went looking, the forceful salespeople turned us off and Brian Pankratz was the reason we purchased our new truck when we did. All the other times we went looking, the forceful salespeople turned us off and we went home. Brian listened to what we wanted and found us the perfect truck. He was very helpful and easy to deal with, we never felt pressured to buy anything more than what we wanted. The follow-up service has been just as good. We had a little glich in some of our features and Brian dealt with them immediately. Ashley Edgington was very helpful explaining and setting up the On-Star and XM radio. We will certainly be telling people if they are looking for a new vehicle to contact Brian and Island GM. Thank again Brian. More
Best Car Dealership Experience Ever - Thanks Brian Pankratz Purchasing a new car is always a daunting experience with having to deal with car salesmen. Brian Pankratz completely changed that experience. There w Purchasing a new car is always a daunting experience with having to deal with car salesmen. Brian Pankratz completely changed that experience. There was no high-pressure sales, he didn't try talk me into something I didn't want and yet was knowledable about the products on the lot and pointed out options. I have recommened Brian to others and would definitely return to Island GM to work with Brian in finding me another car in the future. I appreciate the fabulous customer service each time I return to the lot, Brian remembers me by name, not the sale. The follow-up 'training' on how to use all the gadgets in my new car was greatly appreciated as well. More
Best car purchase ever! Despite the challenges that they were faced with, Brian and his team at Island GM made our most recent car purchase a pleasure! Thanks for all your ha Despite the challenges that they were faced with, Brian and his team at Island GM made our most recent car purchase a pleasure! Thanks for all your hard work. 10 outta 10 More
Superior Customer Service I bought two vehicles from Peter Baljet a 2012 Chevrolet Impala and exchanged for a 2014 Chevrolet Traverse was having difficultly building credit but I bought two vehicles from Peter Baljet a 2012 Chevrolet Impala and exchanged for a 2014 Chevrolet Traverse was having difficultly building credit but could not ask for a better service with Steve Aydon and Chris the financing guru we got it done in no time defiantly be buying my Chevrolet silverado Highcountry from them never changing services again got me on the right track More
Love my GMC Sierra A big thanks to Brian Pankratz for being the most patient and relaxed sales person I have ever met. It was a pleasure and I've already told at least a A big thanks to Brian Pankratz for being the most patient and relaxed sales person I have ever met. It was a pleasure and I've already told at least a dozen people to go see him if they ever need a vehicle. Another big thanks for going the extra mile to get me the financing I wanted. I never thought it possible! Actually, I was treated great by everyone as well. A pretty happy bunch of people who really seem to enjoy their work. To bad Brian doesn't sell houses as well cause I'd probably buy one of those off of him to... Oh, and he also makes a great cup of coffee. Thanks again Brian, I will be back. More
Thank you for selling us our van. Our experience was great, thanks. We are happy with the Dodge Caravan we purchased and impressed with the personalized follow up of a gift card and a Our experience was great, thanks. We are happy with the Dodge Caravan we purchased and impressed with the personalized follow up of a gift card and a later a holiday card. More