Island Chevrolet Buick GMC

Awesome experience Great service would recommend family and friends to dealership .Staff was friendly and went above and beyond for me .Gave me a great trade in value Great service would recommend family and friends to dealership .Staff was friendly and went above and beyond for me .Gave me a great trade in value on my truck and great price on new truck . More

my review very knowledgable explained the features of my vehicle so i could understand them easily she was polite helpful with all my questions worked hard to p very knowledgable explained the features of my vehicle so i could understand them easily she was polite helpful with all my questions worked hard to put my deal together. More

sales review Was absolutely impressed with Mikes knowledge of the Chevrolet Pick-up and it capabilities He walked me through the truck and its features making sur Was absolutely impressed with Mikes knowledge of the Chevrolet Pick-up and it capabilities He walked me through the truck and its features making sure I knew everything about the truck. He was outgoing and friendly, very easy to talk too. Enjoyed meeting him. Enjoyed my time With Alexia while doing the paperwork for the sale, very friendly and professional. More

What a pleasant surprise The way service departments has changed, I have owned my vehicles such as Fords, Chev’s, Volkswagen, to BMW’s and this is the first time in my 64 year The way service departments has changed, I have owned my vehicles such as Fords, Chev’s, Volkswagen, to BMW’s and this is the first time in my 64 years that the service department of any seller has on 4 occasions now maintained a rare service level. Island Chevrolet, Buick, GMC takes first place in proficient, courteous, prompt customer care service. Thank You. This is a great way to start a day. Well Done Folks. # 1 - Service More

Oil Change The oil change was done very quickly, hardly any wait. The staff, Neil, Shannon and Chris were very courteous. Thank you for the great service. The oil change was done very quickly, hardly any wait. The staff, Neil, Shannon and Chris were very courteous. Thank you for the great service. More

Purchasing a new Buick Envision My wife and I recently purchased a new Buick Envision through Jackie and she made the whole process seamless. Her friendly no pressure attitude is ref My wife and I recently purchased a new Buick Envision through Jackie and she made the whole process seamless. Her friendly no pressure attitude is refreshing and everyone we met at the dealership were helpful and friendly. I would not hesitate to recommend Jackie and the dealership for excellent customer service and follow up. More

Disappointing I heard that you helped people who don't have the best credit. I heard of a few who had been able to buy from you with bad credit. I sent in all I heard that you helped people who don't have the best credit. I heard of a few who had been able to buy from you with bad credit. I sent in all my paper work and was told by Shannon that I was approved and to come look at vehicles. Then I heard nothing for about a week, so emailed Mike Hearn again and was told that they could not help me and needed some further proof of income, none of which was mentioned to me. So I kept asking how come I was told I'm approved and then hear nothing. I understand if I didn't get approved, I was just trying my luck, but I don't think it was very nice to leave me hanging and have no contact at all. Not typical sales people actions. Anyway, I was really disappointed as I thought you would give me a chance. Not the kind of customer service I recommend. More

Spectacular! What great service! It was a pleasure going in to an upbeat, friendly department. My car has never looked or ran better. I will be going there next ti What great service! It was a pleasure going in to an upbeat, friendly department. My car has never looked or ran better. I will be going there next time anything needs done, would highly recommend. More

Fabulous service!! Thank you Phil! We love our new Envision so far and I am sure will will enjoy it as the time goes by. Thank you for the amazing customer service. No Thank you Phil! We love our new Envision so far and I am sure will will enjoy it as the time goes by. Thank you for the amazing customer service. No games , no usual back and forth, you and Terry were told what we wanted and within a certain budget and really came through for us. We appreciate the open communication and how quickly every thing came together. Thank you so much. More

WHO ?? Dropped the ball?? Right after purchasing a 2017 GMC Terrain last year , I order running boards for it, to be installed by the service Department. I paid for them immedi Right after purchasing a 2017 GMC Terrain last year , I order running boards for it, to be installed by the service Department. I paid for them immediately after they were ordered.The boards took a very long time to come, but I expected that as they were coming from the USA.One day the sales person called and said that the running boards are in and we could set up a appointment to have them installed. She told me it would take about an hour to do the job. we go a courtesy car and the job was to begin at 9:30 AM. after checking back at noon, they said it wouldn't be done until two or three o'clock. I called at two and they said the "Parts"? weren't in and they would in at 7 AM next morning. I had bought the running boards WITH ALL hardware ??The service manager said to take the loaner car home and they would reimburse me for the Ferry cost in the form of discount on the parts/boards? As we were busy on the weekend we kept the car and used it. when I picked up my Terrain on Monday they tried to charge me again for the running boards that I paid for on November 6/17 ... Monday evening I got a phone call from Island GM and the girl said that we should have been told that we were supposed to to up the tank on the loner car. Told her I was under the impression we would tony need the vehicle for an hour or two? she at that time ,says it was only $15.00 . NO where on the "revised" invoice was there a discount for my Ferry charges. I there fore refused to pay. No more has been said, BUT I don't feel good about the whole transaction. I have always had very good relationship the people at Island GM and want to buy more cars from them.? Right now I am NOT HAPPY.. More