Island Chevrolet Buick GMC

Great service! Best car sales experience I've had thanks to Mike Hearn! I can't think of a better person to work with when buying a vehicle. Best car sales experience I've had thanks to Mike Hearn! I can't think of a better person to work with when buying a vehicle. More

turned a problem situation into stress free ownership Masood and Mike, thank you all for helping me out today, y'all turned a stressful situation and a camping trip I cancelled before I showed up to Islan Masood and Mike, thank you all for helping me out today, y'all turned a stressful situation and a camping trip I cancelled before I showed up to Island GM leaving overjoyed and a happy new car owner with better future repair service and a loyal customer to Island GM, this morning I went in to deal with my wheel wobble as it got much worse after my trip on Salt Spring, I camped the night in Bamberton, and turned around in the morning actually just to go into Island GM and I got a high cost repair bill, though I was able and willing to pay it to be honest I didn't want to, and with the help and support of Island GM turning my stress into a nearly new 2016 Chevrolet Cruze with a much lower interest rate and an affordable per monthly payment plan while making sure I was okay going forward with everything I didn't hesitate to sign papers and acquire ownership of this red beauty, plus if I ever need or want to trade it in I'll for sure be returning to Island GM, but for future oil changes, warranty coverage and all repairs, it'll be Island GM for me, and I now live in victoria! Island GM is hands down the place to go, I also suggest others needing car repair and/or oil changes to visit the repair shop and of course the dealership at Island GM, too, it's a dealership full of honest customer service, it's not stereotyped "sleezy" car salespeople at Island GM, it's people and car repair folks wanting drivers to be safe while out on the roads, I feel the repair folks are forthcoming and honest with repairs needed, service people well walk you through the things and costs and make sure you're comfortable paying for each mechanical repair and the dealership well sit for hours on the phone waiting to get you into a newish/used vehicle (in my case) and who knows, maybe you'll leave with a newer vehicle just like I did! And please do tell Mike and Massod, Kevin with the red 2016 Cruze and Bose sound system, sent you in to Island GM :D lolol More

Had an emergency issue Had a extremely ill timed transmission issue late in the day and managed to pull into IGM service for help.... I was taken in right away and given a Had a extremely ill timed transmission issue late in the day and managed to pull into IGM service for help.... I was taken in right away and given a loaner for my next work day and the repair was done as described and completed on time as promised. Very professional and helpful from start to finish. I would highly recommend IGM....totally an great experience. More

Unbelievably helpful, got me out of a pinch I was on my way to Nanaimo coming from Victoria and noticed there was something seriously wrong with my car. I pulled into Island GM and was immediate I was on my way to Nanaimo coming from Victoria and noticed there was something seriously wrong with my car. I pulled into Island GM and was immediately welcomed with a smile. Darryl in the service department was absolutely phenomenal - he got me in right away even though the service department was slammed and gave me a very fair price on the service at the end of it. Moreover the service waiting room had hot coffee, air conditioning and was spotless! Jake the technician, went above and beyond to help me by squeezing me in between appointments and took time off his lunch break to diagnose the problem. It was my first time here and I will always recommend ISLAND GM to friends, and I'll be back. Thanks guys for getting me back on the road- I owe you one! More

Best web info no the island I am pretty busy so tried to look for a vehicle online to save some time. Most dealer sites are very limited in info and often frustrating to search I am pretty busy so tried to look for a vehicle online to save some time. Most dealer sites are very limited in info and often frustrating to search through. Found Island GM and it was fast, detailed and just what I needed to find a vehicle. Picked out a couple trucks I was interested in and called for a test drive. So easy and user friendly I bought a truck :) More

Excellent Service Currently had Phillip as our sales person. Absolutely a great guy to deal with. Very polite and personable. Biggest asset is that he is a no pressure Currently had Phillip as our sales person. Absolutely a great guy to deal with. Very polite and personable. Biggest asset is that he is a no pressure salesman. Awesome. Thanks again Phillip!!!!! Travis Pennock More

Ist Time In..... Took my truck in for a recall issue today. I had made the appointment for late in the afternoon to work with my schedule. Met Neil at the service desk Took my truck in for a recall issue today. I had made the appointment for late in the afternoon to work with my schedule. Met Neil at the service desk and he had us in and out in no time flat. Good-natured and welcoming, and it was getting close to 4 o'clock in the afternoon! Won't be my last time back. More

Fantastic dealership!! We just recently bought our brand new Equinox through Island GM and just wanted to thank ALL the amazing staff for the awesome experience from start t We just recently bought our brand new Equinox through Island GM and just wanted to thank ALL the amazing staff for the awesome experience from start to finish!! Everyone was very friendly, helpful and made our experience enjoyable! We would highly recommend Island GM to anyone! More

always reliable very satisfied with service from this company.easy to book appt,and never have to wait long. very good ambience. convient location and ease of accse very satisfied with service from this company.easy to book appt,and never have to wait long. very good ambience. convient location and ease of accsess More

They don't care about you just the sale. Don't fall for the "we have buyers for your vehicle" BS. All they want is you and your credit score in the dealership to sell you another vech. I rece Don't fall for the "we have buyers for your vehicle" BS. All they want is you and your credit score in the dealership to sell you another vech. I received this call when I was away for work. They wanted to see my vech so I told them to go have a look and get back to me, it sat for 7 days 5 min away waiting from them while I was out of town and they never came by they where Too busy apparently. Just remember Island GM you called me not the other way around and you did nothing but want my SIN number. In 17 years I have bought 5 vechs from you. After this experience I am done with your dealership. More