
Island Chevrolet Buick GMC
Duncan, BC
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xxxxty Tanya and Kevin were great to deal with. On the other hand GM Canada customer help was a joke to deal with. I had to call them three times to try and Tanya and Kevin were great to deal with. On the other hand GM Canada customer help was a joke to deal with. I had to call them three times to try and deal with the rental that they approved for me. Not once did they return my callI. I own a Yukon Xl with nine seats and have 5 children in car seats. I was promised at time of purchase that I would have a comparable vehicle whenever I take my vehicle in for service. This time was not something I needed fixed that I did. This was a recall and parts failed. A Subaru forrestor does not fit the bill. I could only get two car seats in the vehicle. Even with my other vehicle we were only able to take a total of four car seats with us which meant we had to make arrangements to leave a child with my oldest daughter which was a pain in the xxx as the kids had visits and appointments to go to. It was a huge inconvenience as they had to wait for the part to come in and both Tanya and Kevin wanted to fly the part in but GM Canada didn’t authorize it I am truly frustrated with the service that we got from GM Canada. The dealership tried what they could to help us out. I will never buy another GM product or refer anyone to GM. More

Experience was excellent! Awesome help and staff! Couldn't be happier with the staff and service. I was so shocked on how well I was treated, and not taken advantage of. Happy with what I was shown an Couldn't be happier with the staff and service. I was so shocked on how well I was treated, and not taken advantage of. Happy with what I was shown and the price is affordable. Thanks a lot to the staff at island gm!! More
Excellent service and selection! Buying a ‘new to us’ vehicle was easier than we expected. We started out with all guards up but soon discovered that our sales rep, ‘Jackie’ was reall Buying a ‘new to us’ vehicle was easier than we expected. We started out with all guards up but soon discovered that our sales rep, ‘Jackie’ was really there to ensure we found the right vehicle for the right price and that we would leave feeling fantastic about our decision. Mission accomplished! PS we enjoyed meeting a few other employees of the dealership during our experience as well. Very comfortable and congenial atmosphere. Hey I just thought of something More
New purchase for the lewis' Terry and Jackie were both amazing during and after our purchase Very quick to address any concerns if any and timely in their responses. I would h Terry and Jackie were both amazing during and after our purchase Very quick to address any concerns if any and timely in their responses. I would highly recommend and I already have. All the staff is friendly and knowledgeable even when our kids were in with us the staff went above and beyond to make sure they involved them also:) Great experience, totally effortless and satisfied Mili Lewis More
Excellent service! We just purchased our 4th vehicle from Island GMC. Some things really do stay the same over time.....once again, service was excellent. Jackie was We just purchased our 4th vehicle from Island GMC. Some things really do stay the same over time.....once again, service was excellent. Jackie was the sales person and Alexia was the money ($$$) lady! Jackie was more than knowledgeable and was able to effortlessly get our deal done quickly. It was a little more complicated as we traded in two vehicles. Alexia was quick and so efficient with the numbers game. Ciana was very patient with me when she went over the vehicle with me. Patience is not my strong point, so Island GMC is a good place for me to deal with. Other staff such as Mike & Masood deserve honorable mention (good job guys, but the ladies have you beat!!) Simply stated, great people and excellent service. That is why we continue to be customers of Island GMC. More
100% customer satisfaction They treat you with awesome respect and helped me on what i was looking for PLUS I will never TURN TO another dealership. I will recommend my friends They treat you with awesome respect and helped me on what i was looking for PLUS I will never TURN TO another dealership. I will recommend my friends to island GM CHEERS JASON. More
Best place to have your car or truck fix With hassle free . Great service and great people. Looking forward taking my car to you guys for servicing to have your car or truck fix With hassle free . Great service and great people. Looking forward taking my car to you guys for servicing More
Beautiful sale lady Great personality, easy to work with, willing to make you comfortable at all times. Makes the purchase of a new vehicle relaxing and convenient. It wa Great personality, easy to work with, willing to make you comfortable at all times. Makes the purchase of a new vehicle relaxing and convenient. It was my pleasure buying Jackie More
Jackie was great. Jackie went out of her way to help us with our purchase. I would recommend her to anyone interested in a new or used car. Thanks again. Jackie went out of her way to help us with our purchase. I would recommend her to anyone interested in a new or used car. Thanks again. More
Best deal in town Buying a vehicle has always been a dreaded task for me which I’m sure is common across the board for most folks. However, recently I was in the mark Buying a vehicle has always been a dreaded task for me which I’m sure is common across the board for most folks. However, recently I was in the market for a new pickup truck and stumbled into Island GM on a whim where I was greeted by Jackie, who guided me through the process with ease ensuring I got the best deal possible ( I did my research, it was the best in BC). As a business owner, honesty and communication are things I value most. And while dealing with Jackie I received both in a prompt and professional manner. I would like to thank her, and the team at Island GM for making my dream truck a reality! More