
Island Chevrolet Buick GMC
Duncan, BC
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Best customer service ever My experience with Island GM was exceptionally outstanding. The detail on customer service was amazing. They were fast efficient and assured that ever My experience with Island GM was exceptionally outstanding. The detail on customer service was amazing. They were fast efficient and assured that everything was a win-win situation.I highly recommend Island GM you will not be disappointed. Thank you moose Abdul and Jim Sinclair for your extra touches. More
Employees rating We were very unsure of dealing with your dealership. As your reputation in the Cowichan Valley is certainly not the best. The five stars is for your S We were very unsure of dealing with your dealership. As your reputation in the Cowichan Valley is certainly not the best. The five stars is for your Salesman Ivan and Terry and Finance Agent Kevin not really for the dealership at this point. Both people we dealt with were exceptional! But we are still unsure if the dealership itself but time will tell. We have the option of free oil changes with our purchase but are not sure we will be using them at this point. I will answer at this point a “no” for recommending your dealership for the reasons above. More
Great experience! Had my vehicle taken in for a squealing noise from our fan blower motor. Was promptly greeted and taken care of when I drove the vehicle into their ba Had my vehicle taken in for a squealing noise from our fan blower motor. Was promptly greeted and taken care of when I drove the vehicle into their bay. They weren't able to replicate the noise but replaced the motor because it wasn't sitting right. I was kept up to date on what was going on with the vehicle and the planned course of action. Overall it was a great experience for getting my car serviced. More

2017 Equinox Very great customer service and wonderful sales tried very hard to please and was easy to talk with very prompt and responsive replies to questions th Very great customer service and wonderful sales tried very hard to please and was easy to talk with very prompt and responsive replies to questions thanks More

Very pleasant We've got excellent service from Ivan Phan, Masood Abdul, Kevin Weiss and your attentive always smiling host J.M.Ledet. Thank you all...you are gr We've got excellent service from Ivan Phan, Masood Abdul, Kevin Weiss and your attentive always smiling host J.M.Ledet. Thank you all...you are great. Sincerely Jana and Bud Husband More

Downsizing to a smaller vehicle . We went to Island G.M. just to have a look and Ashley and Jeremy approached us and never let on that they were just closing up. They both listened t . We went to Island G.M. just to have a look and Ashley and Jeremy approached us and never let on that they were just closing up. They both listened to what we thought we might be looking for and did some research but I wanted something smaller than what they had.They were both very pleasant and didn't rush us even though they were closed. My daughter and son-in-law went back on their own a couple of weeks later and phoned me to see if I was interested in looking at a Spark.. Not long after they arrived with Ashley to show me the car and we went on a short drive. I decided to think about it and Ashley didn't put any pressure on me which I really appreciated.. I went back to the dealership and had a test drive with Ashley a few days later and I did buy the Spark. She took her time explaining the accessories etc .Ashley you made the experience a pleasant one and always with a smile! Thank you! More
Bought once, went back for seconds It took a bit to get rolling on deals, chatted with Jackie and we got started, the crew went on a mission, and end result was a Super dopier Black 20 It took a bit to get rolling on deals, chatted with Jackie and we got started, the crew went on a mission, and end result was a Super dopier Black 2018 Z71 MiniMax diesel truck in my yard. The gang impressed me so much I came back a week later. With the blessing of my wife. ( aka.. The Wallet) we picked out a matching black diesel Cruze. I highly recommend Island GM. Quick, friendly, on point and very calm experience,when they do all the work for you. More

A great looking truck for the right price Ashley was great to work with. More than accommodating with my busy work schedule and even staying after hours for a test drive on more than one occas Ashley was great to work with. More than accommodating with my busy work schedule and even staying after hours for a test drive on more than one occasion. Low pressure sales, which I appreciate, and always got back to me with the answer to my questions. More
Came for an oil change and got a Equinox I dropped off my 2016 Silverado for an oil change and was looking at some the SUV’s n the showroom Ashley came over and asked if she could help, my I dropped off my 2016 Silverado for an oil change and was looking at some the SUV’s n the showroom Ashley came over and asked if she could help, my wife and I were thinking of getting a different vehicle and Ashley recommended the Equinox, so we went for a test drive, during that time the Mnager put some numbers together and we reached an agreement. The entire negotiations were stress free and we felt we were treated fairly. This is my second purchase from Island Chev and I will be back. Ashley thanks again for a great experience, by the way you remind us of Jeannie a producer on Ellen, and that’s a good thing. More
Island GM is the best!! Thank you to Jeremy and Mike from Island GM. They were able to get me and my family financed in a brand new 2018 GMC Sierra. I am so happy with our ne Thank you to Jeremy and Mike from Island GM. They were able to get me and my family financed in a brand new 2018 GMC Sierra. I am so happy with our new purchase and appreciate the work and effort Jeremy put in to make it a happen. Kevin J. More