Island Chevrolet Buick GMC

Fast and friendly service with a smile! I dropped into the dealership with no appointment as I was in town on business. Neil greeted me with a quick smile and eye contact as he was working I dropped into the dealership with no appointment as I was in town on business. Neil greeted me with a quick smile and eye contact as he was working with someone else. As soon as he was available, he quickly and efficiently ask me about my concern and he gave me clear expectations. He was able to complete the work much sooner than he anticipated. My truck was washed impeccably. And my invoice was much less than I anticipated it to be. Thank you for your fantastic service and warm humor. I will definitely come back if I'm ever in the area and need service for my Chev truck. More

Excellent customer service After the last servicing my car was in need of a part replacement. After expressing my frustration of having to wait for almost an hour for the shuttl After the last servicing my car was in need of a part replacement. After expressing my frustration of having to wait for almost an hour for the shuttle Dane suggested I request a courtesy vehicle. Upon bringing my vehicle in for the part replacement Neil was very quick to bring the courtesy vehicle to the front of the building and I was on my way within a matter of a few minutes. Having access to the courtesy vehicle saved me almost two hours of my day. Very grateful for Dane's suggestion and the quick response by Neil. Both gentlemen were very courteous and wanted to ensure I left happy. More

Friendly and efficient Fantastic salesman in Phillip Stibbs. Really knows his stuff and is a salesman with integrity. I know where I'll be coming for my next vehicle! Thanks Fantastic salesman in Phillip Stibbs. Really knows his stuff and is a salesman with integrity. I know where I'll be coming for my next vehicle! Thanks Phil More

N,J&K We recently bought a truck from Island GM. Phillip Stibbs was our Salesman and he was excellent. Very helpful locating what we were looking for and We recently bought a truck from Island GM. Phillip Stibbs was our Salesman and he was excellent. Very helpful locating what we were looking for and answering our questions. Terry D'Aoust was also very helpful. Both Phil & Terry were polite & friendly throughout the whole process without being pushy. Would definitely recommend seeing Phil & Terry if you're in the market for a new or used vehicle. More

Great service! Visited several dealerships on Vancouver Island while looking for a new vehicle. Ivan and the group at Island GM were very professional and provided f Visited several dealerships on Vancouver Island while looking for a new vehicle. Ivan and the group at Island GM were very professional and provided first rate service! Thanks! Love the new wheels. More

Very satisfieing We are completely satisfied with the dealer service. Everything from the initial phone call taking to Philip and meeting all the service team. Everyon We are completely satisfied with the dealer service. Everything from the initial phone call taking to Philip and meeting all the service team. Everyone made us feel comfortable and at ease while we were waiting for all the paper work to be finished to purchase the chosen vehicle. More

Love GMC TRUCKS To all the people at island GMC it's been a real pleasure doing business with you all .You guy's rock as always thanks To all the people at island GMC it's been a real pleasure doing business with you all .You guy's rock as always thanks More

Service outstanding I popped into the dealership service department on my way home to Nanaimo as my left signal light stopped working. Neil Burton the service advisor s I popped into the dealership service department on my way home to Nanaimo as my left signal light stopped working. Neil Burton the service advisor said certainly we can take a look. He had me in within minutes checked my light and it was burnt out. He replaced. When I asked how much he said I don't need to pay anything. To have a great day. I thought this was awesome!! What great service More

Friendly, Funny and informative and no pressure with sales Met Allan a couple times, was due to my service work on my current GM vehicle, they took great care of me with a new 2018 loaner SUV while mine was in Met Allan a couple times, was due to my service work on my current GM vehicle, they took great care of me with a new 2018 loaner SUV while mine was in the shop. I will be going back to purchase a similar new vehicle sometime in the fall :) More

great experience...good job everyone! From my experience today I can tell that this dealership has turned the ship around. Starting with Ally who booked my appointment, to Darryl in servic From my experience today I can tell that this dealership has turned the ship around. Starting with Ally who booked my appointment, to Darryl in service, and everyone else who took the time to chat with me, thanks for making Island GM great again. More