Island Chevrolet Buick GMC

Fabulous service!! Thank you Phil! We love our new Envision so far and I am sure will will enjoy it as the time goes by. Thank you for the amazing customer service. No Thank you Phil! We love our new Envision so far and I am sure will will enjoy it as the time goes by. Thank you for the amazing customer service. No games , no usual back and forth, you and Terry were told what we wanted and within a certain budget and really came through for us. We appreciate the open communication and how quickly every thing came together. Thank you so much. More

WHO ?? Dropped the ball?? Right after purchasing a 2017 GMC Terrain last year , I order running boards for it, to be installed by the service Department. I paid for them immedi Right after purchasing a 2017 GMC Terrain last year , I order running boards for it, to be installed by the service Department. I paid for them immediately after they were ordered.The boards took a very long time to come, but I expected that as they were coming from the USA.One day the sales person called and said that the running boards are in and we could set up a appointment to have them installed. She told me it would take about an hour to do the job. we go a courtesy car and the job was to begin at 9:30 AM. after checking back at noon, they said it wouldn't be done until two or three o'clock. I called at two and they said the "Parts"? weren't in and they would in at 7 AM next morning. I had bought the running boards WITH ALL hardware ??The service manager said to take the loaner car home and they would reimburse me for the Ferry cost in the form of discount on the parts/boards? As we were busy on the weekend we kept the car and used it. when I picked up my Terrain on Monday they tried to charge me again for the running boards that I paid for on November 6/17 ... Monday evening I got a phone call from Island GM and the girl said that we should have been told that we were supposed to to up the tank on the loner car. Told her I was under the impression we would tony need the vehicle for an hour or two? she at that time ,says it was only $15.00 . NO where on the "revised" invoice was there a discount for my Ferry charges. I there fore refused to pay. No more has been said, BUT I don't feel good about the whole transaction. I have always had very good relationship the people at Island GM and want to buy more cars from them.? Right now I am NOT HAPPY.. More

Awesome Ashley did a great job getting us in without pressure. Did a good on showing us. What was available in our price range Once we figured out which ve Ashley did a great job getting us in without pressure. Did a good on showing us. What was available in our price range Once we figured out which vechile we like had a great test drive. The rest of our experience was great from sales to finance. Thanks More

The Best Experience! From browsing the website to walking off the lot with our new (pre-owned) vehicle Island Chevrolet Buick GMC was a great experience. After getting From browsing the website to walking off the lot with our new (pre-owned) vehicle Island Chevrolet Buick GMC was a great experience. After getting connected on the website through the customer service chat, I corresponded with Ciana from Sales prior to walking onto the lot. During our call, she got information about our trade-ins and what we wanted in our next vehicle before emailing options prior to our visit to the dealership. When we arrived on the lot despite it being a busy day Ciana was available right away. She quickly reviewed our information and got us into the vehicles we wanted to see. I definitely felt that she valued our time as the process was very efficient. Our test drives went really well and we were left with two vehicles we loved. Ciana and Terry worked together to get us all of the information we needed to make a decision between the two. They were not pushy, there was no pressure. We did come to a decision and negotiating a deal was a smooth, transparent process. Overall: Sales staff were friendly, helpful, efficient and laid back. Vehicle selection was great and the deals (both for trade-ins and vehicle pricing) are very competitive. Customer service really was amazing. We left very happy in our new vehicle. More

Best Customer Service! We shopped around for quite a while... it was exhausting, to say the least! Some dealerships and sales people are overly "pushy"... not these guys. We shopped around for quite a while... it was exhausting, to say the least! Some dealerships and sales people are overly "pushy"... not these guys. Everyone working at Island Chevrolet Buick GMC is so accommodating, friendly, and respectful. We are so grateful for all of their help, and extremely satisfied with our purchase! Looking forward to every drive and road trip in my fancy new Chevrolet Colorado. :) Thank you all so much, for everything! More

quick n' accurate Just drove in and dropped off the vehicle, and it was done the next day-- I had no appointment, told them they could keep it, for as long as it takes Just drove in and dropped off the vehicle, and it was done the next day-- I had no appointment, told them they could keep it, for as long as it takes - it was done the next day (LIKE THAT) More

Great customer service Quality product and great customer care. Friendly staff and attention to detail. We are really pleased with the vehicle and look forward to having the Quality product and great customer care. Friendly staff and attention to detail. We are really pleased with the vehicle and look forward to having the extra service package for piece of mind over the next seven years. More

Trade In / Purchase Enjoyed dealing with Ashley. Excellent service and found me what I was looking for. Will highly recommend Ashley. Thank you for all your help an Enjoyed dealing with Ashley. Excellent service and found me what I was looking for. Will highly recommend Ashley. Thank you for all your help and service More

Service Great! Service was great! everyone there was so helpful and friendly. I have always serviced at Island GM and have never had a bad experience. Thanks to ever Service was great! everyone there was so helpful and friendly. I have always serviced at Island GM and have never had a bad experience. Thanks to everyone. More

Purchased a 2018 Silverado We just bought a new 2018 Chevy Silverado 1500 p/u truck at Island GM. The employees were a pleasure to deal with and the whole experience went as We just bought a new 2018 Chevy Silverado 1500 p/u truck at Island GM. The employees were a pleasure to deal with and the whole experience went as smooth as you could hope for. Thanks to Jesse, Terry and the staff at Island GM for getting us the truck that we needed. More