Infiniti South Edmonton

I brought my Infiniti QX50 into the service department for a door repair and a scheduled maintenance service. The service consultant was very professional and very knowledgeable about the vehicle. I wil for a door repair and a scheduled maintenance service. The service consultant was very professional and very knowledgeable about the vehicle. I will continue to bring my vehicle to Infiniti South for repairs and service. More

I think they should pay for a damage they cause when they’re servicing my vehicle they’re servicing my vehicle More

Awesome job Peter thanks for taking care of vehicle. Will definitely recommend you guys in future Will definitely recommend you guys in future More

Worst experience of my life. Treated me like I was a criminal and interrogated me until I signed papers , told them to give me my car keys back but said ...no no, we will talk some more. Told me they co criminal and interrogated me until I signed papers , told them to give me my car keys back but said ...no no, we will talk some more. Told me they couldn't get the car I wanted but told my boyfriend they they could get it for him. I did ask them if they treated me like this because I was a female, to which I got no response.I gave them a$1000 so I could do an overnight test drive and they called me 3 times to see when it was coming back. Then told me I HAD to buy a car from them as they aren't reimbursing my $1000. I told them where to go and went and bought a Land Rover ( absolutely the best experience ever) I will never recommend them to anyone. Also my engine light was on my older Infiniti and they told me that I needed a new steering wheel( I already knew it was a PCV valve, but they insisted that the steering wheel was causing my engine light to come on. More

Great experience. Jeevan was fantastic. He made effort to understand our needs and asked us questions to see what we were looking for. understand our needs and asked us questions to see what we were looking for. More

Nice people at dealership, service manager Daniel was plesent to talk to. Service person Nicole was knowledgeable, prompt &nice. Glad my Q60's heat is back to normal... plesent to talk to. Service person Nicole was knowledgeable, prompt &nice. Glad my Q60's heat is back to normal... More

I'm very happy at Infiniti South. Everybody there is I'm very happy at Infiniti South. Everybody there is very pleasant and know their stuff. I'm very happy at Infiniti South. Everybody there is very pleasant and know their stuff. More

I recently purchased a used Audi from Infiniti South Edmonton, multiple issues that came up that would never get me back in this business. 1. After not accepting my initial offer I agreed to pay the Edmonton, multiple issues that came up that would never get me back in this business. 1. After not accepting my initial offer I agreed to pay their asking price, and as advertised on their websites there are not additional fee's, the price you see if what you pay plus tax. The dealer tried to push an additional $800 on top for their EI certification, oil change, gas, detailing, and window etching. I refused this, and was told they cannot get rid of all of that charge as the window etching is already done but they were willing to drop down to $500 extra. I still refused to pay this service and pushed for the as advertised price, and only after sending a screenshot of AMVIC's all in advertising regulations did they agree to their asking price with no additional fee's, however they refused to detail the car and put any fuel in the car, not a big deal I can clean a car and put gas in it. Furthermore, the window etching that was "already done, first thing we do as we have lots of cars on the lot" was never done, this was a blatant lie to try to push me to agree to the extra fee's. 2. I was provided their passing Mechanical Fitness Inspection and this honestly has led me to believe that the vehicle was not even put on a hoist to inspect it. Multiple items were checked off as compliant on the inspection that do not even exist on this automobile such as - Clutch, Drum Brakes, King Pins, Leaf Springs, Rear Wiper. I still signed the inspection just to get my car and get out of the dealership. And as found by my own mechanic the day after the car was picked up(took in for a service) one of the gas tank straps was not even connected to the car, the bolt hole going into the body was stripped out and the gas tank was sagging downward a few inches and was loose. For a thorough inspection it is shocking something like a loose gas tank could be missed. In short, do not pay any extra fee's they try to push and tell you cannot be removed, and I would highly recommend taking the vehicle to your own mechanic for a proper pre-purchase inspection. More

Great service. Thanks for the sweet loner car. From out of town and dealership was very accommodating of town and dealership was very accommodating More