Infiniti South Edmonton

In April 2021 I purchased a car from this dealership. I traded my truck in and they transferred my plates to the newly purchased car. Fast forward 1 year and I wanted to put a new license plate on my car I traded my truck in and they transferred my plates to the newly purchased car. Fast forward 1 year and I wanted to put a new license plate on my car only to discover they had used improper screws to attach the existing plate to the mounting bracket on the trunk. This issue stripped the mounting plate and it must be replaced. Unfortunately I have had nothing but run around with excuses and taking no responsibility for the error. Their technician did this. Now IF I wish to fix the issue the mounting plate will cost me $240 not including labour. I have gone as far as to speak directly with the dealership manager and he expressed he would resolve this. Then 2 weeks go by, no answer. He responds to my inquiry indicating he would get back to me next week. A month later I have heard nothing from him. DO NOT DEAL with this company. Lots of promises, no service. More

Infiniti south edmonton did a good job with servicing my car and the staff is awesome car and the staff is awesome More

Excellent service and Service advisor Bjorn went over and above to ensure all of the work was completed to our satisfaction. above to ensure all of the work was completed to our satisfaction. More

Excellent work. Great service. The dealership provides me with an excellent vehicle that exceeded my requirements! Great service. The dealership provides me with an excellent vehicle that exceeded my requirements! More

This is my second Vehicle from Infiniti South. I had a great experience Working with the team at Infiniti South. Jatin was my salesman very helpful and knowledgeable. Super nice guy. Josh the Mana I had a great experience Working with the team at Infiniti South. Jatin was my salesman very helpful and knowledgeable. Super nice guy. Josh the Manager, Cecilia and Savannah in the Finance the best possible team you can ask for. Thank you guys for all your help. More

Thank you for the great service, love the QX80, it’s our 4th QX80 purchase, 6th Infiniti purchase! 4th QX80 purchase, 6th Infiniti purchase! More

This dealership insists upon badgering you to fill out a questionnaire every single time you walk through their door for any kind of service. It is really quite bothersome after a while. questionnaire every single time you walk through their door for any kind of service. It is really quite bothersome after a while. More

Friendly and Knowledgable staff From the time I walked through the front doors Carlos greeted me and asked if I needed any help or had any questions. From the start Carlos was helpful and answered any qu through the front doors Carlos greeted me and asked if I needed any help or had any questions. From the start Carlos was helpful and answered any questions or concerns I had without any high-pressure sales. Other dealers after finding out I was paying cash and not financing the purchase the cash price was several thousand dollars more than the asking price and they would try to add other fees so I would just walk out but Infiniti south doesn’t add on a bunch of extra fees, or increase the asking price because I was paying cash, and after going for a test drive and negotiating on my trade a deal was made and I was driving away in my new vehicle. Probably the easiest and best car buying experience I have had yet. Thks Carlos More

Knowledgeable and friendly staff. Vehicle is always returned washed and vacuumed. Vehicle was ready early. I always receive a thorough update on the work done and what is upcoming for Vehicle is always returned washed and vacuumed. Vehicle was ready early. I always receive a thorough update on the work done and what is upcoming for maintenance - in particular, status of wear items like brakes and tires. All in all, very happy with this dealership. More

Great dealership who takes the time to make sure that their customers are very satisfied with both their service and purchase. It was a very pleasnt experience when I compared it to a visit I had at a ca their customers are very satisfied with both their service and purchase. It was a very pleasnt experience when I compared it to a visit I had at a calgary location. More