Ideal Honda

very efficient and time given was spot on my appointment was 8.3 am . I arrived at 8 am. 3 persons were ahead of me and by 8.15 I was been looked after. was told it would take an hour and th my appointment was 8.3 am . I arrived at 8 am. 3 persons were ahead of me and by 8.15 I was been looked after. was told it would take an hour and the rep was true to his words. car was waiting outside by 9.20 am . Thanks More

My First Honda I have an excellent experience with my first Honda from your sales person to the business manager. It extends up to delivery of my car which was exp I have an excellent experience with my first Honda from your sales person to the business manager. It extends up to delivery of my car which was explained fully before I can go on to the road. I would recommend Honda cars to my family members and friends. More sales to you guys! More

Recall done 10 min and wait time is 3 hours Very bad Experience. I called for appointment for 2019 Honda Odyssey touring latest recall (April 11, 2019) and they booked appointmeant for 1 hour o Very bad Experience. I called for appointment for 2019 Honda Odyssey touring latest recall (April 11, 2019) and they booked appointmeant for 1 hour on May 6, 2019 @ 10:30. I reached there around 10:20, They took my van and I am waiting in waiting area for my car fixed. Around 12:00 I did not see that my car pulled in for service or recall. So, I asked parts department and they told me that they find out and then I talked to service technician and he took 5 min to find out what happening and than he is explaining that sorry I am too busy. so, I forget to tell you that takes time. I told him that I want to talk to manager/ supervisor. After 10-15 min I talk to supervisor and they apology about this and they told me that we are pulling your van inside but still take around 2-3 hours. So, you want to wait. So, I told him yes. After 5 min he came and told me that you van should be ready with 10 min. I am thinking that what type service or recall they fixed with 10-15 minute and how could trust on this recall. I need explanation from Honda also because I do not trust on their service or recall More

Friendly and knowledgeable staff Aftab was a great sales person very patient knowledgeable and listened to my needs and wants would definitely recommend to anybody that is looking to Aftab was a great sales person very patient knowledgeable and listened to my needs and wants would definitely recommend to anybody that is looking to buy a car. More

beautiful bright premises I would rate this dealership absolute perfection, if only they played the ambient music at a lower sound level, and chose music more to my taste! I would rate this dealership absolute perfection, if only they played the ambient music at a lower sound level, and chose music more to my taste! More

Excellent experience This is my second car from ideal Honda, I had great experience with Jalil Rehman business manager who did excellent work from approval to delivery my This is my second car from ideal Honda, I had great experience with Jalil Rehman business manager who did excellent work from approval to delivery my car. I would recommend all and family to go to Ideal Honda. Gifty More

Tire change My car was in for the seasonal tire change and storage of the removed tires. Even though my car wasn't a Honda, the service staff treated me very well My car was in for the seasonal tire change and storage of the removed tires. Even though my car wasn't a Honda, the service staff treated me very well. Excellent customer service! More

Tire change As usual, the service was great. This was a simple switch over of winter tires for summer tires, which was done in the time identified. By the time I As usual, the service was great. This was a simple switch over of winter tires for summer tires, which was done in the time identified. By the time I had a coffee and looked at the new cars in the showroom, my car was ready. More

Professional attention This dealer is the best Honda dealer that I have contacted. Another one, in the same city, simply don’t answer my emails. On this one, everybody make This dealer is the best Honda dealer that I have contacted. Another one, in the same city, simply don’t answer my emails. On this one, everybody make all efforts to give you a better experience in car purchase. Highly recommended and probably where I’ll keep negotiating all my next cars More

Excellent Experience I had visited 4 other dealerships before stopping by Ideal Honda and my experience here was one of the best. Unique Jacques quickly setup an appointme I had visited 4 other dealerships before stopping by Ideal Honda and my experience here was one of the best. Unique Jacques quickly setup an appointment after my internet inquiry and followed up with me until my scheduled date. Upon arrival, I was greeted at reception and was then introduced to Junior McLeod who would be taking care of me. Junior was professional, down to earth, and was exceptional in both knowledge and service. Not once did I feel pressured, and I was able to have great conversations throughout. Thusanthan (Shan) Ravindran assisted me when I came to pick up my vehicle, and I am glad to say that he also possesses the same characteristics required to provide excellent customer service. I recommend anyone to visit either of these two associates for future purchases; you will have a outstanding experience. More