We were negotiating for a Honda Odyssey and were promised a certain price. When invoice was generated, the top number was the same as what was promised, but they put so many charges to confuse us. To make matters worse, Rehman (business manager) process very confusing. He kept asking me to pick the accessories so that I don't pay attention to the numbers. My husband and I are both auditors, so numbers were not making sense to me. Once he realised we were not going to sign without understanding the numbers, he backed off and said, he cant match the deal that we were getting at Oakville Honda. They called me and i foolishly went there with my kids on a friday evening and wasted 3 hours at the dealership.
He actually told me at the beginning of the conversation that lease is so complicated and they can put whatever numbers they want. But I had done my own calculations before going so i knew what the numbers would like.
BEWARE BEWARE BEWARE BEWARE - this place likes to cheat people and they know how to sweet talk!