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Hyundai on Hunt Club

Ottawa, ON

2.8
961 Reviews

390 West Hunt Club Road

Ottawa, ON

K2E 1A5

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961 Reviews of Hyundai on Hunt Club

March 27, 2014

I have a couple of friends that have purchased vehicles from Hyundai on Hunt Club, and they were right... the experience was great. Tony Nehme was my Sales Person and he really knows his vehicles. After vi More

by d_steel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nehme
March 26, 2014

Purchased an Elantra with Marco at HuntClub Hyundai. He was very professional and made the purchase process seamless and more importantly, stressless. I would recommend Marco to anyone who visits HuntClub More

by oldman100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Floccari
March 26, 2014

Had gone to Kia dealership next door and test drove 3 different cars and the car didn't fit, Sonata was perfect, experience was great, Eric was very descriptive about the car. Jesse didn't haggle which More

by poneill2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Jesse Della Vedova, Eric Almeida
March 25, 2014

Alex did a great job, I really appreciated his help. However, even though it was a used car, the gas tank was half full, the car was not as clean as I would have expected, I had to go buy new tires with More

by donaldgordonca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 26, 2014 -

Hyundai on Hunt Club responded

Hi Donald this is Eli Nassrallah the General Manager at the Hyundai on Hunt Club. I am very sorry for the issue's that you have been having with your vehicle. Have you contacted anyone at my dealership with these issues because this review is the first I am hearing about any of this. We would never want a customer that just picked up his car to have these kind of issues without us addressing them. We actually sent your car out to Infiniti to have a diagnostic done and we thought that we had fixed the issue. Please contact me so that we can take a look at these issues you have been having in our shop. My direct line is 613-688-3602. Talk to you soon.

Mar 26, 2014 -

donaldgordonca responded

The car is at Infiniti as we speak getting an extensive amount of work completed. I am not interested in fighting, arguing, or being told "its not our fault", or some other BS to avoid accountability. If you would like a detailed listing of what is required to be fixed I'm sure I could have it faxed to you.

Mar 26, 2014 -

Hyundai on Hunt Club responded

I am not asking for any of that sir. I am just asking that I am notified that you are having issues with this car so that I can address them before you post a negative thread about my dealership online. If you take a look at my ratings and customer feedback you will see that this is not the norm at my dealership. I did not say it was not our fault or that we were unwilling to help. I just want the opportunity to fix your issues before you judge us as a bad dealership. Please call me at 613-688-3602 so we can discuss this further and hopefully get your issues resolved.

March 25, 2014

i found the staff to be very friendly, Jesse was great at helping me stay within my budget, he made the sale about me and my comfort which I found to be very kind and reassuring. he is honest and guided me t More

by Rahrouha1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Della Vedova, Reg Pulfer
March 25, 2014

Walked into the dealership a moth ago and was greeted by a young man Adam Fata. He was professional, friendly and extremely knowledgeable. I was unsure of the type of car i wanted. All I knew was that i nee More

by SStlouis2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atheer Noman, Adam Fata
March 25, 2014

I was a reluctant new car shopper since the vehicle I had been driving, and had planned to continue driving was in an accident and deemed a total loss. I came to Hyundai on Hunt Club with no particular knowl More

by Sherrglen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tran Tuan
March 23, 2014

Just purchased 2014 Santa Fe Limited. I was fortunate to have Marco as my sales rep. I say fortunate because; his approach was friendly but not overly so (I was looking for a car, not a new best friend), he More

by neilcard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Floccari
March 22, 2014

My over all experience with Randy was amazing. Understanding, professional and human at the same time. In one word ''WOW'' I STRONGLY recommend this dealership. More

by van9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Haddad
March 21, 2014

Tran provided excellent customer service. He was very thorough and answered all of our questions. Tran took the time to walk us through all of the car’s features, by sitting in the car with us and provid More

by C1517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tran Tuan
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