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Hyundai on Hunt Club
Ottawa, ON
964 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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964 Reviews of Hyundai on Hunt Club
June 20, 2014
Purchase Experience Instead of spending money to replace the muffler and brakes on my existing 2004 Hyundai Accent I thought I would take the opportunity to investigate w Instead of spending money to replace the muffler and brakes on my existing 2004 Hyundai Accent I thought I would take the opportunity to investigate what Hyundai had to offer in new and used cars. I was initially looking to purchase a used vehicle. Thought I'd step up to an Elantra but secretly always loved the Tuscon. I walked in one Friday evening and walked out having purchased a brand new 2014 Tucson. Hussein was fantastic. He spend quality time (we didn't feel rushed) with us and provided great information with respect to the performance and bells and whistles included in the Tucson. We test drove the vehicle, discussed the price and the rest is history. This is my 3rd Hyundai and I anticipate any car purchases in the future will be Hyundai. Well done and a special thanks to Hussein. What a pleasure working with him. More
by Loriarbour
Employees Worked With
Hussein Houmani
June 18, 2014
Great experience Great experience, went in looking for a quote and ended up getting such a great one that I had to buy. Sales staff was very helpful. Great experience, went in looking for a quote and ended up getting such a great one that I had to buy. Sales staff was very helpful. More
by Goudie420
Employees Worked With
Randy Haddad
June 17, 2014
A great all-around experience Marco was my sales rep. He is very personable and definitely knows the ins and outs of the vehicles from all things mechanical to all things electric Marco was my sales rep. He is very personable and definitely knows the ins and outs of the vehicles from all things mechanical to all things electrical. My overall experience was fantastic. Everyone was very friendly and professional, and I highly recommend contacting Marco for the best sales experience and support during the purchase process. This is the second vehicle I've purchased from Hyundai on Hunt Club, and I've used Marco both times. I would buy my next vehicle at this location without question. More
by reevay
Employees Worked With
Marco Floccari
June 16, 2014
Great Service I've purchased four new cars in the last 20 years and this is the first time I actually enjoyed the buying experience. Tran Tuan was awesome and did I've purchased four new cars in the last 20 years and this is the first time I actually enjoyed the buying experience. Tran Tuan was awesome and did not pressure me at any stage during the buying process. I would recommend Tran to anyone looking at buying a new car. Thanks, Tran. More
by TonyKhoury
Employees Worked With
Tran Tuan
June 16, 2014
Hyundai Tucson Great service from Hussein Houmani. Mr Houmani helped me make the right choice and I am very happy with my purchase. I got everything I was looking fo Great service from Hussein Houmani. Mr Houmani helped me make the right choice and I am very happy with my purchase. I got everything I was looking for. The staff was friendly as well. I received my car on time, there were no delays so thank you for your professionalism. More
by Eli_Tucson
Employees Worked With
Hu, Hussein Houmani
June 13, 2014
Hyundai on west hunt club Purchased 2014 Hyundai Santa Fe Sport 2.0T at this dealership. My overall experience was very good, the sales people I dealt with were very friendly. Purchased 2014 Hyundai Santa Fe Sport 2.0T at this dealership. My overall experience was very good, the sales people I dealt with were very friendly. They helped me understand my options.The only thing I was a bit disappointed with was the whole duration of the process. It took longer to actually receive the car and drive away with it than I expected. More
by AyanMohamed
Employees Worked With
Atheer Noman
June 13, 2014
good service tony is a great sales representative. he help me a lot during my purchase especially for the payment. since it is my first car in canada, I am not fam tony is a great sales representative. he help me a lot during my purchase especially for the payment. since it is my first car in canada, I am not familiar with payment system of dealership. Tony help me a lot to address that issue even though he is very busy at that time. he drove me to the bank and help me out when I need help. He did extra work what is not typically within this duties. I am appreciate for his help. one thing I am not satisfied is for the service after sales. I was just oral told once my car is sold to me, your dealership will not in charge of it any longer. however, I need a official rule of your dealership about after sales service, which should well explain in which case, my car can be repaired or in any case, my can cannot be repaired. I need to be told, for example, is list in xxx page of the contract. if will be better I was provided a choice for after sales service. for example, if I can pay less money to fix any issue which is not caused by me. some dealership can provide pretty good service after sales. no service is not "the common sense". it will confuse me. I will tell good and bad thing to my friend when they want to have advice for hunt club Hyundai. considering tony helped me a lot, I give all five. but even though it is all five, you could do better to have more customers or more old customers. best regards yang More
by leonliu23
Employees Worked With
Yang Liu, Tony Nehme
June 11, 2014
terrible service First I would like to say the sales team was great but the service department is a nightmare to deal with. Do not buy the pre paid oil package unless First I would like to say the sales team was great but the service department is a nightmare to deal with. Do not buy the pre paid oil package unless you like having to make your appointments more than a week in advance and waiting more than an hour just to change your oil. I also made the mistake of buying the extended warranty which had a limited tire warranty. My tire developed a bulge at about 5000 km so when I took it in to have the oil changed I asked if it was covered under warranty, I was informed that it was covered under a third party warranty policy so I would have to buy the tire up front and then the warranty company would contact me and send me a cheque. I took my car in for more warranty work a couple of weeks later and I asked the service desk what the time frame for being contacted by the warranty company is and I was told I would have to look through my sales paperwork to find out which company covered the tire even though it was the same service desk that submitted the claim. It has now been more than four weeks and I have not been contacted. I called and left a message with the warranty office two days ago and no one can even be bothered to return my phone call. Again I would like to say that the sales team was great but the service department leaves much to be desired. It is unorganized and seems inept to deal with warranty issues. If I could go back in time I would have avoided any extended warranty and the prep paid oil package. More
by disappointedcustomernepean
Employees Worked With
service desk
June 11, 2014
Instructor Adam helped us end our lengthy search for a reliable new car ( red SonataGL ) that suited our budget, our family's needs and our lifestyle. Adam helped us end our lengthy search for a reliable new car ( red SonataGL ) that suited our budget, our family's needs and our lifestyle. More
by adamsdl
Employees Worked With
Adam Fata
June 10, 2014
Fantastic buying experience We purchased a 2014 Santa Fe in June 2014 from Hunt Club Hyundai and had a wonderful buying experience. Both Oday and Charbel were excellent to deal w We purchased a 2014 Santa Fe in June 2014 from Hunt Club Hyundai and had a wonderful buying experience. Both Oday and Charbel were excellent to deal with and provided us with a smooth and satisfying purchase. I will definitely recommend Hunt Club Hyundai to all my friends and family who are in the market for a Hyundai. Thanks to HCH and look forward to many years of service and sales. More
by netherott
Employees Worked With
Oday, Charbel Abou Assaf
